Doesn’t work
Even the website had similar issues.
The lifties in Vallandry were super helpful but could ultimately do nothing as we couldn’t pay.
If you’re going to have an online system and App it must be able to take payment!
Doesn’t track my skiing
Response from developer
Hello, Thank you for your message, and I'm sorry to hear that you're experiencing difficulties with the app's connection. Some features of the app, such as tracking, require being logged into a user account. I recommend creating an account and logging into the app if you haven't already done so. Once logged in, you should have access to the features. Thank you for your understanding and patience. Happy skiing on our slopes! ⛷
Good in principle
Response from developer
Hello, Thank you for sharing your experience with us. We apologize for any inconvenience you've experienced with the tracking feature of the YUGE app. I want to assure you that our technical team is aware of this issue and is currently working on a solution to improve the reliability of the tracking. We understand how frustrating it can be to lose part of your skiing journey, and we apologize for any inconvenience this may have caused. We appreciate your patience and understanding as we work to resolve this issue. Happy skiing on our slopes! ⛷
Tracking
Response from developer
We apologize for the inconvenience you have encountered with the latest update of our application. We are aware of the issue related to tracking. Our development team is actively investigating a solution to restore the functionality of the tracking system. Thank you for your understanding. Enjoy your skiing! 🎿
Great Idea - Still Terrible
Used last year and gave the benefit of the doubt as a new app. Is a great idea but so unreliable it just disappoints. All badges from previous year lost - if this is expected and you are expected to restart each year that's fine - how then are you supposed to get the first timer's badge again? For example, 7am lifts not open yet and 5 people have already recorded 1/2 a day's worth of skiing. App has recorded that I've been to the Aguille Rouge summit and skied down. It no badge for getting to the summit. Spent 1 1/2 hours night skiing but no night owl badge. What's the point in trying to have a bit of fun chasing these down and "competing" with friends/other users when it's so unreliable?
Response from developer
Hello, We sincerely apologize for the inconveniences you have encountered with our application. We are currently examining and resolving technical issues you mentioned, including the inability to add the pass and activity tracking. We value your feedback and understand how crucial it is to have a reliable application for a fulfilling skiing experience. Rest assured that our team is actively working to improve the stability and performance of the application. While we work on resolving these issues, we recommend checking the application updates regularly, as we frequently release patches to enhance its functionality. We appreciate your patience and understanding. Happy skiing! 🎿
Good in principle
Response from developer
Hello, Thank you for your message. We have noticed random association problems with some ski pass. Our teams are currently analyzing this problem to propose a quick resolution. We invite you to retest regularly. Many thanks 😊 Happy skiing!
App doesn’t work
Sadly this App appears to have run its course.
The support link is broken.
The App points back to Paradiski (Parodyski perhaps?).
Quite plainly the developers are not being paid or they need to be changed.
I cannot login using any method.
Recovery does not work.
Deleting and re-installing does not work.
In the words of Monty Python:
This is an ex-App, it has deceased it is now pushing up the daisys, it is no more.
Some support would be appreciated. And perhaps a re-think of corporate responsibilities at the App company. Perhaps they are on strike?
Response from developer
Hello, The new Paradiski Yuge application is available on the Apple and Google stores since Saturday, December 10. If you had the old version, a simple update is necessary with password reset. Otherwise, you have to download the new application for installation and account creation. We hope it will works and if not, please contact us again, specifying your OS (IOS or Android), your cell phone model and resort (Les Arcs / Peisey-Valladnry or La Plagne). We wish you a nice day.
