Leave a Review iBlueButton®
Tricare doesn’t work
Tricare access on this hasn’t worked in over a year. It doesn't seem like the developers care about this function. They should remove it as an option if they don't plan to actually support it.Stathealthy
Where’s the practical value?
I downloaded this app this morning and so far I’m not very impressed. There is just way too much information to be useful and no way to resolve mistakes.
i.e., my pcp and cardiologist both reported a list of medications. (I assume that’s where a lot of the duplicates originated). The list goes on to include a literal ton of single dose meds that were apparently administered during an outpatient surgery I received a few years ago. I took the time to click each toggle indicating their ‘not current’ status but that wasn’t enough to keep them off the test report I exported to myself.
The bottom line is that my small number of current medications were reported in just less than 3 full pages of irrelevant data. Conveying information to a new provider through this app is truly like trying to drink from a firehose.
Another issue are the errors that show up in the original medical records. Naturally you’d expect them to be repeated within the app but wouldn’t it be nice if the user had the ability to make notes to identify such problems as they are discovered. (Yes, I routinely report discrepancies to the various doctors but apparently the corrections didn’t actually find their way into their files.) Part of the appeal of this app is the promise of empowerment. All I see here is a regurgitation of consolidated data. I suppose that it’s better than nothing.
No wonder the medical profession is in a mess.Show lessMike-stro
Developer Response
Thank you for taking the time to write this review and offer us your feedback. If you have a lot of data like in your case, you can use the “12 Months” and “6 Months” toggles at the top of the Summary Record to filter your data to these smaller time periods. Further, erroneous data can be flagged by the user to not share with a provider. We will also consider your thoughtful feedback as we continue to improve iBlueButton going forward.Pretty disappointing App
Spent hours trying to make this useful to me. Tried both the IOS and the Android app. Would like to have Tricare record available. On IOS it gets stuck attempting log-in. I doubt it is server access as I have successfully logged in the Tricare 5 different times this AM from my desktop and my Android phone. Some problem with the IOS app. It is now stuck “logging in” no button push to cancel will respond.
On Android I was eventually able to access some data, but not from a download on phone. Had to download xml on desktop, email to my phone, then move xml file into download. Then I created a new profile so I could import the downloaded xml. That gave me data in the profile, but only medications, conditions, and providers.
FAQ are not really helpful. On Android I get stuck on pages and have to quit the app. No back out button.
I am not impressed.Show lessDwlfrustrated1
USELESS BLOATWARE
Does not work with Medicare, VA, or Tricare!
The list of FAQs associated with this app outlines the countless difficulties users have with this app! Last update wiped out all my VA, Tricare, Medicare records; requiring me to start all over again! This app does not aggregate all the government medical records! What it is able to download, after numerous frustrating tries, is incomplete records. Numerous missing items like documented allergies, out patient visits! It's simply a wasteful million dollar front interface to individual government websites that is VA, Tricare, Medicare. Absolutely confusing mess of an app. Bloatware! Requiring me to generate new profiles; no thanks! This app absolutely useless. No help to all tax payers, veterans, and service members!Show lessfmanans
Developer Response
Hi fmanans -- Thank you for your feedback and taking the time to write this review. We apologize that you did not have a better experience with iBlueButton. Blue Button record download from the federal government portals, such as MyHealtheVet, we connect with depends on these portals availability. These connections are periodically turned off when maintenance is being conducted on federal government portals. Re: your comment on the app lacking “important secure messaging feature”, iBlueButton uses the Direct secure messaging protocol for users to receive records from their providers; we also have developed a Direct secure messaging “send” function which will be activated in the near future. Feel free to contact our support line at 888-746-7203 and if you would like to discuss this further.Junk app
This App is junk just like everything else the government is in charge of. It’s full of bugs. It’s obvious that it was never tested prior to releasing. I would never trust to have my medical records on this junk. I can been get it to accept user name and passwordRangerblucammo
Developer Response
Thank you for your review. Please check and confirm that your VA username and password is correct by going to your account on your computer. If you have any issues, please call our support line at 888-702-2227. iBlueButton has been developed by a private company and was recognized by the VA as early as 2011.Old records
I need records from 20 years ago and was told from multiple sources that Blue Button can help.
What am I doing wrong?Mothra1981
Developer Response
Thank you for your review and for taking the initiative recently to call our support line. We are glad that we could answer your questions. Feel free to contact us again if you have further questions or comments.Compatible with VA
Downloaded this since the VA and Tricare don’t interface with Apple Health directly and was pleasantly surprised. The app synced easily with the VA records system. Wasn’t able to test Tricare since Tricare is down (go figure). Apple health integration works well too. Good app to maintain your medical records if you use Medicare/VA/Apple Health. But not Tricare, because reasons.Show lessAlvarbot
Finally made easy!
A very useful app to stay on top of your medical care!Rene Grevas
No EOB Claim Detail
EOB Claim Detail is available on the Medicare site but not accessed and gathered here. Can’t use this app to check hospital and other provider billing.Hopula
Developer Response
Thank you for your updated review. You are correct in that we do not display billing / EOB information which you can find on Medicare.gov. iBlueButton has been designed to provide its users a meaningful summary medical history by translating Medicare billing information into a detailed and actionable medical history with insights and individual safety warnings so that they can receive safer healthcare. If you need further assistance, please contact our support line at 888-702-2227 or vial email at ibb.support@humetrix.com.Very helpful
Really well-designed. Especially useful for caregivers with parents on Medicare.An app user 123456
