Leave a Review TimeTrex Mobile
Just ok
While it serves basic functions of clocking in and out, it is only accurate about 50% of the time. Other coworkers have been getting all these auto options which then leaves them with pending punches. Geofence is not at all accurate, it shows I am clocking in 5 miles down the road and could be standing in the nurses station. Other than mediocre clocking in, the app is useless. I get messages of subordinate missing punches, gives me a phone notification, but I can’t actually address it in the app. I also cannot approve or view my time card anywhere that I can see. I also cannot find out to add an abscess (PTO, on call, etc) from the app. It basically does not of these basic functions which would be so beneficial as far as convenience and usability goes.Show lessJkrnbsn
Have to log out every time
Ever since the update a few months ago this app went to crap. You have to login and logout every time or else it doesn’t recognize your entry.
The very first update a few months back. Completely broke it. Then we got an update which allowed us to log in and clock in. But then you have to log out and then log back in to clock out.
There have been five updates sense, and not one of them has fix that problem.Show lessGrimmeute
Developer Response
We apologize for the inconvenience you've faced with our app's functionality. It's concerning to hear about the login issue persisting through multiple updates. Could you please let us know if you're still encountering this problem with the latest version? We're committed to resolving this issue and would appreciate your updated feedback. If the problem remains, please reach out to our support team for immediate assistance. Your experience is important to us, and we're eager to make things right. Thank you for bringing this to our attention.Its ok still has bugs
Am able to clock in and out but will not accept quick punch password change from main websiteTrackerkoss
Developer Response
Thanks for your feedback. Since the app works in offline mode, when changing your quick punch password it will take some time to synchronize the new password with the app. You can speed this up by going to Menu -> Settings -> Stored Data, then tap the "Synchronize" button. If you continue to have difficulties, please contact our customer support at support@timetrex.com for further assistance.Crashes daily
I am forced to re-install daily. Happens on both apple and android.
Please fixkh0531
Developer Response
We're truly sorry for the inconvenience of having to reinstall our app daily on both Apple and Android devices. This is certainly not the experience we want for our users. Could you please check if this issue persists with the latest version of our app? We aim for continuous improvement and your feedback is crucial. If the problem is resolved, we would be grateful if you could update your review with your most recent experience. Should you need further assistance, please don't hesitate to contact our support team. Thank you for your patience.Great app!
I will be using it everyday.IpSo FrAtO
Lame, useless.
Can't access time sheets. Just mobile time clock which the company I work for doesn't use anyway. What year is this?? Come join the rest of us in the 21st century TimeTrex. Desktop version works.Officer O'Grady
Developer Response
We're sorry for the inconvenience you've experienced. Access to timesheets through our mobile app is indeed available in more recent versions. We encourage you to update to the latest version to enjoy this functionality. If your experience improves, please consider updating your review to reflect your most recent experience. For any further assistance or feedback, feel free to reach out to our support team. Thank you for your feedback.Fix It!
App doesn't work. Can log in but once you hit save nothing happens. Doesn't effect anything. It's a great idea but worthless since it's not operational. Please update soon and I will change my review.Batteman87
Just what I need, if it worked!
The design is great, nice and simple. The punch fields look good, but when I click "Save" to submit my punch nothing happens! The punch doesn't register, leaving me with a half-baked app. It will be awesome once this thing is fully operational. I'll just have to deal with the web app for now.83949@,&
Developer Response
Thank you for the compliments on our app's design! We're sorry to hear about the issues with submitting punches. Could you please check if this issue persists in the latest version of our app? We are constantly working on improvements, and your feedback is invaluable to us. If your experience has improved, updating your review with your most recent experience would be greatly appreciated. For further assistance, our support team is here to help. Thank you for your patience and understanding.Pres
Excellent app - this is just what we have been looking for to streamline our operation. Thanks!SKW-BC
Department manager
A great app for an outstanding product. Thanks for keeping up with the demands of your customers! Well done. Keep up the good work TT!Jonathonlm
