Fidelity Bank User Reviews

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Leave a Review Fidelity Bank
  • The best bank

    Fidelity is the best bank that I ever had everyone is very understanding and helpful
  • Lacy

    You are the bomb
  • Not enough options

    I can’t zelle anyone money or receive
  • All around solid

    I like the functionality of this app, the main feature I wish they would add is two factor authentication. It seems odd to not have that option on a banking app
  • Not for business banking

    I rarely use Fidelity as the app doesn’t support business accounts.
  • Review

    Great customer service love the people that are at the bank very nice and I like the way they treat everyone
  • Favorite bank app

    I absolutely love this app so so so easy to use and so many features just make it my favorite.
  • Check deposit

    Takes for ever to deposit a check. Chase check deposit much better. Color pictures and you don’t have to take the picture 8 times for it to be accepted. Highly disappointed
  • Dissatisfied w/ Electronic deposit feature

    Before expressing my dissatisfaction w/ in-app banking features, I want to point out that have accounts with capital one bank in addition to your bank. I do not experience any issues with your competitors app, food for thought....

    Auto capture feature is extremely difficult to use when attempting to deposit checks electronically.

    Also, added requirement of writing “ for electronic deposit only at Fidelity Bank” underneath my endorsement signature on back of check is tedious, time consuming, and an annoyance. The benefit (I assume) behind electronic deposit is to offer customers an alternative(and more convenient) method of depositing money, allowing customers to avoid an additional “errand “ or trip to the bank.

    However, electronic deposit on this app is so difficult and time consuming for depositing checks in batches. Extremely inconvenient to such an extent that im forced to make a needless errand to your bank, simply to deposit money. Pointless.

    I’m self employed; time is money, and I’m not making money when I’m running errands necessary for business Operations.

    Please consider revising this feature. The manner in which the app currently operates has me considering the idea of moving my accounts to one of your competitors: one that allows me the convenience of depositing with ease.
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  • Easy to use!

    The Fidelity Bank app is a gem. Easy to use and always available.

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