Leave a Review Voice Dream
Not honouring my purchase
I needed an app to read ebooks a little while ago. This one was pricey for what I needed but as the app had such a good reputation I thought I would see what the fuss was about and bought the whole bundle. I've used it a little since then. It's fine but it never quite clicked with me.
When the app went subscription-based, existing subscribers were assured that the purchase they had already made would be honoured.
But it seems the devs have backtracked on this and I will no longer be able to use it come May. There are ways to raise funds that don't involve treating existing customers this way and I will be uninstalling the app at that point.
The devs don't seem to be wanting to communicating any of this and I wouldn't have known unless I had been pointed at the announcement on their web site.
I bought the app in good faith and feel that I have been cheated. So I will be using the free alternatives instead.Show lessmrgrieves4
Cautionary tale.
A matter of software social contract. I am not some libertarian complaining over a haze of bong smoke. When you make a software purchase on an App Store or any other plays you are or should be given a non verbal promise that the asking price is the final purchase price. A software programmer or company may change the terms of the agreement for new sales of the software but that should not and I repeat should not obligate previous persons who have purchased your software to be roped into a future subscription cost. It does not matter to me if it is one dollar a month or $100 a month. The principal remains the same. It would be far more honorable to make an offer if I wanted to toss a few dollars in a tip jar as an option. However, being compelled as the pop up on my dream reader screen seems to imply is completely different. it is especially offensive as a blind user of the software when I use what I paid for at times hours a day. It remains my hope that I am misreading the intention and the May 1 date will prove whether I am correct or mistaken.Show lessunbleachedbit
Company cannot be trusted
When this app first went from one-time purchase to subscription, users who had already paid the one time price were promised that they would not ever have to pay the subscription to use the app that they already paid for. Now this company will be going back on their word and forcing users who have already paid to pay again. There are plenty of cheaper and far better alternatives available such as Speech Central, Dolphin EasyReader and Capti. This company has already broken its word once to customers — they will do it again. I will not pay a subscription for an app I bought in good faith, having been assured that I would not have to pay again. It’s fair to charge a subscription for new features, but the features I paid for already should not be locked behind a subscription.Show lessangm11
The developer is disabling our lifetime purchases
The Voice Dream Reader developers have decided to disable the app for users who purchased the lifetime version and force everyone into the subscription model. They did this by releasing an update that didn't specify this behaviour in the release notes. The update is said to disable Voice Dream Reader for all lifetime users starting May 1st. Charging for updates is fine. Charging a subscription for new users, or new features, is fine. Yanking back previously purchased functionality and not refunding users for their disabled purchases is fraudulent and deceptive behaviour. I will be reporting this to Apple when the changes go live and I'm so very disappointed at what this app has become.Show lesscanadian2014
No Longer Pleased!
I am a little bit miffed about the developer forcing those of us who spent our hard earned money to get the full app, and now for some reason, forcing us to spend a significant monthly amount to keep the same functionality that we had when previously paying full price for the app. I can understand moving forward with subscriptions for those who will purchase the app from now on, but to pull this kind of stunt to your previous customers, who supported you, is in really bad taste and I will no longer support this developer or this app.Show lessBlinken23
Dishonest developer
I am told this app was purchased some months ago. People who had purchased the app years and years ago were told that they would not be required to subscribe having paid the initial purchase price only to be told that now we will have to pay. feels extremely dishonest and. contrary to the agreement we had to consent to when we “purchase“ the app.Show lessBlindcreep
So disappointed
Voice dream reader has been my go to for the last 10 years. I am so disappointed to hear that all customers are being forced to switch to a subscription model.
This is unacceptable for existing customers who paid a one time fee for the app. We have already paid for this app!!!
Multiple options should be available, including consideration for users with print disabilities for whom this app is an essential tool. Other platforms in support of individuals with print disabilities are able to provide discounted or free services - look at Book share!
If this subscription model is enforced I will be seriously considering other alternatives. I am disappointed beyond words.Show lesschilliduck
They’re moving to subscription pricing. Save your money
I got this app because it was a one-time purchase. Now they’re opting everyone in to subscription pricing in May for “about” the price of a cup of coffee a month but without naming the actual price, and with no explanation of how to opt out. I’m deleting my Voice Dream account and the app. If you’re downloading this before May as a new user, the price is changing to 79.99 annually! Unless you have specific needs from an app, Microsoft Edge reads PDFs pretty well now. Not worth $80.Show lessninonbutnottaken
University student
I’m annoyed as I purchased the app a little over 4 years ago and at the time it was a one off purchase, now I’m expected to pay on going subscription fees for as long as I want the product! I emailed the support team and no answer but we have ongoing development cost, they should have thought of that before they offered a fixed price back then!
Not happy!!!Show lesstwoneill
Disappearing Act
I bought this app a long time ago. I am 68 years old and have a bad eye. In my younger days l love to read books. Now that I am older I still love books but not on a paperback version but audio books. I use Audible audio books. But recently l am into English converted Chinese novels. I bought the digital version. I bought/downloaded Voice Dream a long time ago. So naturally l downloaded my new digital books in Dream Voice. And l started listening. The next day all my downloaded digital ebooks all disappeared. This happened not once but a lot of times. I patiently downloaded it again. But the next 2 days while listening, my digital books disappeared yet again while l was listening. I hope you guys fix this. This is very annoying and it’s very stressful. Have pity on the seniors who have disabilities.
I will download it again and if this cannot be fix I am going to write to apple your negligence on this matter maybe Apple Can help with this. Thank you.Show lessgesbatt317
