App doesn’t open
Internet connection message
Not optimised for iPhone
The opening splash screen image is so low res it’s laughable. In fact the entire interface is low res quality.
The layout is confusing. All I want to do is see a list of my accounts with balances as soon as the app opens. Instead you have to fumble about through all menus to find it.
The Home Screen is full of ads and offers. Very distracting. Also since installing this, I am bombarded with notifications about special offers on a daily basis. I turned these off in the app but they still keep coming. I had to turn them off permanently in my phone settings.
With a few tweaks this can be an amazing app. Come on IndusInd you can do better.
Spamming with marketing notification with Ads
Giving 2 stars because their response and customer service is pretty good. Its not like the end of the tunnel. But please try using US banking by yourself and you will not see these many spam marketing ads. Please guys give us an option to disable it.
Response from developer
Dear Customer, We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at socialm@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.
Good but
Slow and buggy App that tests your patience
Response from developer
Dear Customer, We regret the inconvenience caused to you. Request you to write to us on socialm@indusind.com, from your registered email id, along with the error details, to enable to resolve the matter at the earliest, Regards, Team IndusInd Bank.
App issues
No UPI app for iPhone users
Poor app management and maintenance
And I can’t even login to the app the worst part is the customer service I emailed almost 4 times in the past 3 months regarding the app and the customer issues towards setting my cc pin but no response at all I mean I get a list of issues with this bank
Response from developer
Dear Customer, We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at socialm@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.
Worst mobile app experience and services also not good.
I wouldn’t recommend this bank for anything
Response from developer
Dear Customer, We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at socialm@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.
