User Reviews: RBC Bank U.S. Remote Deposit

Top reviews

  • Not A Good Joke

    Downloaded this app in the hope of being able to deposit a check funded in US currency. I’ve tried at least a half dozen times and always received a message about the login information not matching or my not having access permission.
  • Can’t login

    The app is useless. It won’t accept valid RBC US credentials.
  • Doesn’t work, is out of date

    This app hasn’t been updated in two years and it’s not even possible to log in anymore. It was never updated for full screen iPhones either. Very disappointing coming from RBC.
  • I would give this 0 stars if I could

    This app does not work. The Canadian app is significantly better and actually functional. If you are going to have an app, it should at least work- you might be better off removing this from the App Store.
  • It’s a scam

    I got an error message trying to log in. Then went to my account and saw there was an unauthorized attempt to log into my account. Deposit online through the rbc website.
  • Is this a real RBC app?

    I don’t think this is an official app. Beware!
    If you used it I would change your password. You can deposit on their official website.
  • If App is Discontinued, Why is it still in App Store

    I was unable to log in and error message said to call RBC for password reset. So called RBC and waited on hold for 15 minutes. Was told the app is no longer supported and I could instead scan checks by logging into my US account through a browser on my iPad or iPhone. That worked but is not as quick as the app and I am sure many users are unaware since the app is still in the App Store and there is no mention of it being discontinued in the App Store or within the App. Either remove this from App Store or support again.
  • Credentials not working anymore...

    With this new version, credentials are not working anymore...?!? I will have to call...
    Come on! Update should not break access!
  • No longer workd

    The app worked very well for mw up until yesterday. Supposedly you can get support 24/7 but that is not the case. They open at 7:00 EST so now I will have to wait. Too bad they did not provide a timely update to go with the new iOS. Hopefully they will do something about it adap.
  • Worked great for a year until today

    Had no issues for a year but stopped working after latest iPhone OS update. Using an iPhone 6.

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