I downloaded the app in Israel, put on my credit card, was charged 50 shekels. The charge went through on my credit card. And then when I tried to use the app to pay for a bus ticket , it said there was something wrong with the credit card and to add another card. So I added another card , and was charged another 50 shekels, and my credit card was charged again yet I received the same error.
I contacted customer service and they told me that there is no way to remedy this problem. I sent them a screenshot of the error message. I was receiving they were totally rude and did not refund my money even though there’s no way for me to use the service.
Total scam. terrible customer service.
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