방금 실수로 구매했습니다
구독해제 어디에서 해요?
Response from developer
안녕하세요, 리뷰 남겨주셔서 감사합니다! 불편을 드려서 정말 죄송합니다. 구독 취소는 iPhone의 설정 앱 → [본인 이름] → 구독에서 직접 하실 수 있습니다. 환불은 Apple을 통해 처리되며, reportaproblem.apple.com에서 요청하실 수 있습니다. 추가 도움이 필요하시면 support@mobile-apps.dev로 연락 주세요. 감사합니다!
Worst app
Response from developer
Hi, thank you for your feedback. We're sorry to hear you're unhappy with the app — that's not the experience we want for our users. We'd love to understand what went wrong and help you out. Please reach out to us at support@mobile-apps.dev and we'll do our best to resolve the issue or assist with a refund. We appreciate you taking the time to share your thoughts!
Didn‘t work
Response from developer
Hi Tina, thank you for your feedback. We're sorry to hear the app isn't working for you — please reach out to us at support@mobile-apps.dev and we'll help you get it sorted. We want to make sure you get the experience you paid for!
Tricked into buying this
Well done for stealing £3 from me
Response from developer
Hi, thank you for your feedback. We're sorry to hear you felt misled — that's never our intention. Our app, 4K Video Converter, is a video editing and conversion tool, not a downloader. We understand how frustrating it can be to purchase something that doesn't meet your needs. Please contact us at support email and we'll do our best to help you get a refund. We appreciate your honesty!
Terrible
Response from developer
We’re really sorry to hear about your experience. Please note that our app is a separate product and is not affiliated with 4K Downloader. We understand how this may have caused confusion, and we appreciate you pointing it out. Regarding the subscription, all purchases are handled by Apple. You can manage or cancel your subscription anytime through your Apple ID settings. If you believe you were charged by mistake, we recommend requesting a refund directly from Apple via reportaproblem.apple.com, as only Apple can process refunds. If you need any assistance or have further questions, feel free to contact our support team — we’re here to help.
Horrible
Response from developer
We’re sorry this was frustrating. The app offers optional paid features, but you can cancel/avoid any subscription prompts. If you share where you saw the payment screen, we’ll help and improve the experience.
It doesn’t handle big files
Response from developer
Thanks a lot for review! We will test and fix it as soon as possible!
Won’t download
Scam
It does not, but you don’t really find that out until after you pay for it .
Hucksters!!!!
Response from developer
We’re sorry to hear about your experience and appreciate you sharing your concerns. Our intention has never been to mislead users. The app is designed specifically for video and audio conversion, not for downloading videos, and this functionality is described in the App Store listing. That said, we understand how frustrating it can be if expectations don’t match the actual features, especially after a purchase. Your feedback highlights the need for clearer communication, and we’re taking it seriously to improve how we present the app.
Stealing peoples money
Response from developer
We’re very sorry to hear about your experience and understand how upsetting this must feel. This is not the experience we want anyone to have. The app is actively maintained, and we do respond to support requests, though delays can sometimes occur. Subscriptions and payments are handled directly by Apple, and users are always able to manage or cancel them through their App Store account. If the app didn’t work as expected, we sincerely apologize, and your feedback helps us identify where improvements are needed. We’re committed to making the app more reliable and to improving our communication with users.
Super
Response from developer
Merci beaucoup pour votre retour positif ! Nous sommes ravis que l’application réponde parfaitement à vos attentes. Votre satisfaction nous motive à continuer d’améliorer l’expérience. 🙏✨
Showing incorrect details of compressed video files
Response from developer
Hello! Thanks for review! I will look into the problem as soon as possible!
SCAM!!
Response from developer
Thanks for review! What exactly is happening? We need more details to fix problem. Please provide more info to support@mobile-apps.dev
This app is scam! It doesn’t work after paying
Response from developer
Thanks for review! What exactly is not working? Please provide more info to support@mobile-apps.dev
Didn’t work
Response from developer
Hello! Link support(YT was part of it) removed by Apple request
Does NOT give MP3 option
Response from developer
Thanks for review! I will fix it as soon as possible! Update: Now app fully supports work with MP3. Please check it out!
Doesn’t work, produces “error”
Response from developer
Hello! Thanks for review! Can you give us more info how to reproduce it? Please send video(if it possible) and your steps to reproduce and fix this error. Email: support@mobile-apps.dev
Crashing a 0%
Response from developer
Hello! Thanks for review! Can you give us more info how to reproduce it? Please send video(if it possible) and your steps to reproduce and fix this error. Email: support@mobile-apps.dev
Useless app
Response from developer
Thanks for review! We will take in account your comments
