Leave a Review PayTrace Go
Dramatic difference over old app
This new version is a dramatic difference over the old app! Runs great and is easy to useDeveloper Response
We're so glad it's working well for you! We'll continue making incremental improvements as we gather feedback from merchants, so don't hesitate to let us know how we can make it even better.Easier to use
Much better than the old appDeveloper Response
Thanks for the feedback! We're glad to hear it's working better for you and we've got more improvements in the works.Easy to use
This is a great app. All works perfectly and easy to use.Developer Response
Thanks for your feedback! As we redesigned the interface for the new app, we made sure to maintain the simplicity of the old app. As we add more features, we'll continue to focus on building intuitive interfaces that are easy to use.Crap App
If I didn’t like my agent I would have gotten rid of this merchant. The app doesn’t read credit cards correctly. It adds 5 years to the expiration date and the app has to be restarted every time before every transaction. Stay away from it even if your merchant says it’s going to work. It doesn’t.Developer Response
Thank you for your feedback! We've released several new versions of the app since this review back in 2018. Please give the latest version a try and let us know how it goes in an updated review. We'd love to earn a 5 stars!Crap App
I love how this company rates its own app as 5 star. This isn’t even worth 1Developer Response
Thank you for your feedback! We've released several new versions of the app since this review back in 2018. Please give the latest version a try and let us know how it goes in an updated review. We'd love to earn a 5 stars!Customer service is a joke!
The swiper I was over charged for that took two months to get doesn’t work and I can’t get anyone to call me back after several more months. But when I hand type all of the information that’s required;
Card# cvc# full billing address excluding state, country and zip code, it works great. Not as convenient as the service I had before I Will be moving on.Show lessDeveloper Response
Thank you for your feedback! We've released several new versions of the app since this review back in 2017. Please give the latest version a try and let us know how it goes in an updated review. We'd love to earn a 5 stars!Not formatted correctly
On my iphone 7 plus the information fields run off of the screen and I can't scroll to reach them so I can't process the cards. I have to have one of my employees process it on their iphone 5 which the app is formatted for. It's very inconvenient. If I didn't like the merchant service agent that I signed up with I'd find another merchant and processor.Show lessDeveloper Response
Thank you for your feedback! We've released several new versions of the app since this review back in 2017. Please give the latest version a try and let us know how it goes in an updated review. We'd love to earn a 5 stars!Buggy, and signature box is TINY
Bug needs to be fixed. The app randomly clears all fields when entering information into credit card forms.
I.e.
Amount: $1.00
Card number --------xxxx
Expiration: 01/19
Clears all fields.
Start over.
The signature box is way too small for anyone to write their full name, if wanted. 9/10 customers using the signature box comment it is way too small.
The app Needs to be updated.Show lessDeveloper Response
Thank you for your feedback! We've released several new versions of the app since this review back in 2016. Please give the latest version a try and let us know how it goes in an updated review. We'd love to earn a 5 stars!