Firefly Airlines User Reviews

Firefly Airlines
Firefly Airlines
MALAYSIA AIRLINES BERHAD

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Leave a Review Firefly Airlines
  • Nice and coherent

    Better than the MH App
  • Soooo many hoops to jump

    Suffers Screen freezes, locks app, back to start again all the flight details and hoops to jump

    Pop ups in any app are awful

    Phone number country code selection pull down menu / changing it is a fail.

    Why can’t a member register or join to remember details, just login, preventing all the form filling ?
    Especially when app fails, have to start again!
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  • Booking

    Cannot add details of upcoming flights booked through another way. Payment for changes to seats not working. Payment did not go through even though authentication pin no keyed in. Tried twice
  • Nicholas Marvin

    The credit card no is not saved properly. When I make a new booking it says “credit card no invalid”.... so I have to delete and re-enter the info
  • FAIL

    When opening the app, the only option is to update, which then sends you to the App Store for an update, which is not available!!!

    Karuvale. Now I’m not able to book now check my booked flights!?!!!
  • Needs milestone update

    The app needs a MAJOR update. I mean look at the other airlines apps. This app always makes me feel im still in 2006. Please update the app completely and have the flights that are booked available when using the same email to login and book.
  • Worse app ever!

    Open the app, it said please update. When you click update, it goes to the App Store to exactly the same app. It’s just go on in cycle. Hopeless app.
  • Update Firefly App

    iOS App does not seemed to work after updating.

    Please look into it.
  • Improvement needed.

    It is not user-friendly. I can only check-in using the app IF I had bought the ticket using the App. But, there are many times I buy my tickets online using my desktop which means I cannot check in using the App. MAB allows for App check in even if the ticket was booked elsewhere. Take a look at the dialogue box when one tries to check in online: "You have no flight record. Please BOOKING your flight to proceed".
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  • Mobile check-in does not work

    The app crashes every time I try to check-in using the mobile check-in function.

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