Outstanding Service
First time using FireFly.
Downloaded the app and made my reservation and was booked in 5 minutes…amazing
Thanks
Downloaded the app and made my reservation and was booked in 5 minutes…amazing
Thanks
Nice and coherent
Better than the MH App
Soooo many hoops to jump
Suffers Screen freezes, locks app, back to start again all the flight details and hoops to jump
Pop ups in any app are awful
Phone number country code selection pull down menu / changing it is a fail.
Why can’t a member register or join to remember details, just login, preventing all the form filling ?
Especially when app fails, have to start again!
Pop ups in any app are awful
Phone number country code selection pull down menu / changing it is a fail.
Why can’t a member register or join to remember details, just login, preventing all the form filling ?
Especially when app fails, have to start again!
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Booking
Cannot add details of upcoming flights booked through another way. Payment for changes to seats not working. Payment did not go through even though authentication pin no keyed in. Tried twice
Nicholas Marvin
The credit card no is not saved properly. When I make a new booking it says “credit card no invalid”.... so I have to delete and re-enter the info
FAIL
When opening the app, the only option is to update, which then sends you to the App Store for an update, which is not available!!!
Karuvale. Now I’m not able to book now check my booked flights!?!!!
Karuvale. Now I’m not able to book now check my booked flights!?!!!
Needs milestone update
The app needs a MAJOR update. I mean look at the other airlines apps. This app always makes me feel im still in 2006. Please update the app completely and have the flights that are booked available when using the same email to login and book.
Worse app ever!
Open the app, it said please update. When you click update, it goes to the App Store to exactly the same app. It’s just go on in cycle. Hopeless app.
Update Firefly App
iOS App does not seemed to work after updating.
Please look into it.
Please look into it.
Improvement needed.
It is not user-friendly. I can only check-in using the app IF I had bought the ticket using the App. But, there are many times I buy my tickets online using my desktop which means I cannot check in using the App. MAB allows for App check in even if the ticket was booked elsewhere. Take a look at the dialogue box when one tries to check in online: "You have no flight record. Please BOOKING your flight to proceed".
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