Financial Resources FCU User Reviews

Financial Resources FCU

Financial Resources Federal Credit Union

Business

Finance

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Services

Thank you for your service and support

Tobalcyn

2 months ago

Response from developer

Thank you for your review. We are glad to hear about your positive experience!

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TrentWK999

9 months ago

Low rate

Every time that I try to open the statement It doesn't down low. I feel this app is too slow.

Swmahidbebsisb

10 months ago

Transfer attempt

Have requested a larger transfer limit several times and rejected.

FRFRev

10 months ago

Review

The apps works great, keep up the good work!

Flymom71657

a year ago

Response from developer

Hello, thank you for your feedback and for being a member of Financial Resources FCU. We are happy to hear about your positive experience with our mobile app!

Bug fix creates bugs

I have used this app for well over 8 years. This latest version no longer functions with my password vault LastPass and dumped all of my trusted devices.
Hopefully this will be corrected soon or I’ll be looking for another credit union.

Xszlfhgtty

a year ago

Response from developer

Hello, thank you for providing your feedback and for being a member of Financial Resources FCU. As we continue to work on making enhancements to our mobile app, we will be sure to pass your comments along to our developers. Please feel free to reach out to us at 1 (844) 510-0819 if you have further questions on this or need assistance. We’re here to help!

Terrible policies make app worse

App used to be great, and really user friendly. Now because of bank policies, basic features are taken away. No Face ID, mobile deposit rejects constantly, useful information in the app taken away. So frustrated that I will likely close my accounts here!

Rmille7

2 years ago

Response from developer

Hello, thank you for providing us with your feedback. Biometric Login is available in the app! Navigate to Menu > Banking Services > Manage Fingerprint/Face ID > Fingerprint/FaceID Enrollment to setup Biometric Login. Your device will then prompt you to use Face ID or your fingerprint to log in once enrolled. If you continue to experience issues, or have any future questions, please reach out to our Customer Service Center at 1-844-510-0819 for further assistance!

Good, but Needs an update

It’s been many months since this app was updated. Most things work, but I can’t print my statements and the links on the menu bar for bill pay and something else overlap each other.

MLWN2

2 years ago

Response from developer

Please test updates before….

Please test updates before implementation … all the biometrics on the updated app do not work… so what was the point of the update?

Kambit

2 years ago

Response from developer

Hello, thank you for your review and for being a member of Financial Resources FCU. We are sorry to hear the difficulties you’re experiencing with the app. Please contact us at 1 (844) 510-0819 for assistance!

Could be better

This App used to be more user friendly and was comparable to other (big) bank applications. However, a recent upgrade gave it a different look and feel…not as intuitive - although it has many good features, it’s harder to find them.

Crunner2009

3 years ago

Response from developer

Hello, thank you for taking the time to leave us a review! We appreciate the feedback and will be sure to pass your comments along to our developers to continue to provide you with the best experience possible!