Leave a Review Merced Sun
Unable to Read Articles with Paid Subscription
The app has gone downhill. I pay for a digital subscription and nearly every article is inaccessible because it tells me I can’t read it without the subscription I already have. This happens across multiple devices, after uninstalling and reinstalling, using the in app clear cache, logging out and in. Nothing fixes it and I can’t read the articles I pay for. Customer support is completely unhelpful and only recommends I do things in my web browser and won’t recognize it’s an app specific issue.Show lessDeveloper Response
We apologize for your experience with the app, email our Customer Service Team at customerservice@mercedsun-star.com to check your account.Poorly functioning App
Not only am I unable to access articles on the app, the facility of tech support is poor and not functioning. I would not recommend the app, and in would cancel my subscription.Developer Response
We apologize for your experience with the app, email our Customer Service Team at customerservice@mercedsun-star.com to check your account.McClatchy news paper co.
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