511NY appears to be a legitimate app. The AppsHunter Legitimacy Score for 511NY is 90 out of 100 points across 7 verification signals from App Store and developer data.

511NY Reviews: Is It Legit?

Name: 511NY
Rating: 1.75 (8 reviews)

511NY

New York State Department of Transportation

✈️ Travel

🗺️ Navigation

Customer Experience

Positive experience6.3% of reviews

Neutral12.5% of reviews

Negative experience81.3% of reviews

~ Based on 16 written reviews from the US App Store.

Is 511NY Safe?

Not enough ratings yet to assess 511NY.

Is 511NY Legit?

511NY appears to be a legitimate app. AppsHunter Legitimacy Score for 511NY is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Poor layout

The menu on the left cover 2/3 of the map. Can’t find a way to minimize it to make the map useful. Selecting from multiple cameras doesn’t work either. I get a timeout error after about 15 seconds.

SScottmksmk

16 days ago

Poor update

Alerts from saved routes all messed up. Wife has an account where you log in with phone number and password.
Can’t log into edit. No support

MRMr Mopar Rt

20 days ago

Response from developer

Thanks for reaching out. We understand how frustrating it is to have trouble accessing your account and managing your saved route alerts. The steps below will help you set up your text alerts on the new 511NY website. To continue receiving text alerts, please follow these steps: 1. Go to 511ny.org and create a new account. Make sure that you register your phone number during sign up. 2. Perform a search for your route or area 3. Click save favorite 4. Schedule alerts. Here is a help article for reference - https://511ny.org/help/22 Here is a video walking through steps 2-4 above: https://drive.google.com/file/d/1oJmRQt5g571ST7OPZWDOwT7WukjGc_ul/view?usp=sharing If you need any assistance, please feel free to reach out to us at feedback@castlerockits.com. We're happy to help!

App doesn’t follow me down the road anymore

New app but how come I don’t see where my “blue dot” is as my hubby drives us down the road anymore like the old app? Is it a setting of something I need to change or set up in the new app? Disappointed that did not work like before.

SFShe Who Fishes

a month ago

Response from developer

Hi, thank you for reaching out, The good news, your blue dot is still there. Just tap the ‘Tell Me’ button on the upper right side of the map screen, right below the Legend and Layers buttons, to turn on driving mode. It will follow your location as you drive and announce upcoming events along the way.

Glorified webpage :(

Extremely laggy

UHUno Huang

a month ago

Response from developer

Hi there, thank you for letting us know, and we’re sorry the app has been running slowly for you. We want to get this fixed! Would you be able to reach out to us at feedback@castlerockits.com and share where you’re noticing the lag (for example, on a specific screen or feature) along with your device model? That will help our team track down the issue quickly. We appreciate your patience!

VikGry

Very bad don’t try! You just will spend your time

VVikGry

a year ago

No cameras.

Road cameras still won’t work

Sspydermyke990

2 years ago

Doesn’t work anymore with IPad

Takes minimum 45 sec to load. When it does load it lands on Russia. Once I get it to New York, the videos take forever to load, then they continually flash on and off.

Ttames48

2 years ago

Mostly useless

It’s been a year and these idiots at NYDOT can’t even get the cameras working… but let’s just keep spending tax dollars and a football stadium for a football them that can’t get past the play-offs.

Sspydermyke990

3 years ago

Not as in depth as the 511 map website

Doesn't show local road closures or most incidents that appear on the website itself.

Nnawstud

3 years ago

Great Hopes

Sunk with first try. It takes over your radio but does not tell you anything. Keep working on it. You cannot wven tel what roads it means. Waze is infinitely better

PPauletteT

5 years ago

Very useless

Doesn’t do anything

Hhawtboi

7 years ago

Can’t find addresses

Says it can’t find the address it just confirmed by you typing it in.

TToyorules

8 years ago

The route options are badly programmed

Tried setting up a route that I normally travel to the city. Whatever picks the roads used is terrible, even using multiple waypoints to try to force the route to follow the path. An absurd combination of surface streets, reversals on parkways and unnecessary route changes make it impossible to force the route to follow any reasonable path. The rest of the features can be found online, so there's not much point in getting the app.

EEscApeApe

10 years ago

Completely useless.

Worthless, just like the rest of the NYS government..now with this latest version the map won't even open up..

Sspydermyke990

10 years ago

This is a nice app

great app to get around New York highways systems. It tells us if there are accidents and constructions ahead

B0Bargain Hunter 007

11 years ago

Very complicated

The website has helpful information, such crossing times for the bridges and tunnels. However, this app is poorly implemented and too complicated to be useful. Another example of poor innovation by government.

Ttonman87

11 years ago