Not happy
My small son wanted game where he can build and send a rocket in to space and we thought its cost £5 because its really good simulator game , after it was downloaded we realised its not a game at all, something boring and you can’t play . So I asked for refund and put reason app wasn’t what we expected, it was one of the reasons can choose on the list.
They didn’t agree to make a refund and said it’s not refundable, I try to discuss and explained a reason why we don’t need this and won’t use, today got final decision and they closed dispute forever and said no refund. It’s still not even 14 days . I think it’s unfair and wrong, I can’t make them make a refund so at least I will leave review and put minimum stars because they are wrong and upset me first. They must be very poor people and this 4,99 really means a lot for them, it’s ok we deleted app any way it’s totally waste of money and rubbish and they can’t have money and get box chocolates and be happy with themselves.