Iowa City Press User Reviews

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  • New Press Citizen App

    I do NOT like it and neither does my wife. To difficult to read and change font.

    Developer Response

    Hello, Thank you for using our app and providing your feedback. We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you are still experiencing any issues. Thank you.
  • Love the Press Citizen!

    Best hometown paper ever! 😃
  • No way to cancel

    No way to cancel on the app. I’ve called and told a lady I wanted to cancel my subscription. It just came out of my checking account again!

    Developer Response

    lo, We apologize that you have encountered an issue and assure you that we want to resolve as quickly as possible. For the fastest and most effective support, please visit us at www.myusatodaynetwork.com, select your state and then your specific publication. Our technical support team is available ready and eager to assist via your preferred service channel. Please note, if you subscribed through the Apple App Store you can manage your subscription on your mobile device or by contacting the originating service provider for assistance. Thank you.
  • Hard to view all articles

    With Top Stories, “Catch Up”, and the Sections, I never know if I have seen all the latest articles. The Catch Up seems to just force you to see ads.
  • Iowa City’s paper

    What’s not to love?
  • Sneaky add pop ups are really frustrating!

    I’m paying for the subscription but can’t get through an article on the app without inadvertently opening up multiple adds. So annoying. I’d pay a premium subscription price to eliminate this point of frustration.
  • Great app

    One of the best paper apps going!
  • Frequent subscription/log-in issues

    Bugs leading to hassles with logging into my account after updating app. When I finally just gave in and tried to re-set my password, that became a whole unnecessarily complicated journey in and of itself.

    The Press-Citizen itself leaves very much to be desired (that could be a whole other rant), but it is still the best option for local news. So I’ll keep dealing with these aggravating and unnecessary tech issues, because what choice do I have?
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    Developer Response

    Hello, Thank you for using our app and providing feedback. We work very hard to build the best news experience for you. If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. If you do not link your subscription you will not be able to access unlimited stories, subscriber-only content, and the e-Edition on our desktop and mobile website and e-Edition app. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. To link your subscription, please follow the directions below: iOS Open our app that you purchased a subscription for, Click on the settings (gear) icon in the top right corner of the screen, Click "Create Account" and follow the instructions to make a profile. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. If that does not resolve your issue, please email us at customerservice@press-citizen.com or give us a call at 1-877-424-0071 and we will do our best to resolve. Thank you
  • Doesn’t work with iOS14

    Have tried numerous times to open the app after installing iOS14 and it quickly closes each time. Will have to delete it since I can’t use it.
  • App crashes

    Since the last update to version 5.23.1, the app almost always crashes on my up to date 2018 iPad Pro. I deleted and reinstalled the app and restarted the iPad. Support just takes me to the Press-Citizen news page in a browser.

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