Leave a Review ICRSS PRO
App
Great app. Awesome company!Budcorbitt
Excellent
Great software. They have cutting edge technology with great new technology that just came out.Kathy 0802
Horrible
I have had this system for about 2 years now. While it’s good for viewing live, I can not get it to let me view recorded footage. Mine works well in the sense, I open the app and press one button to see all of my cameras. I like that aspect. However it’s useless when I can’t view recorded stuff. My alarm installer raced about ICrealtime and I paid a premium for their hardware as they recommended. Only to find out it is the same rebranded stuff everyone else sells for significantly less. Glad I’m selling my house and leaving this crap behind. Then I can get a better system.Show lessDuramax
TERRIBLE
My whole system crashed ! IC REALTIME tech support is PITIFUL. I’ve been working with them for 2 months with no solution. I’ve been hung up on 3 times and the tech people have a poor attitude. This company is terrible and does not care about their customersIcedub03
My North Miami residence
I have had this system professionally installed and was OK at first. now constant problems. THE ENTIRE SYSTEM HAS BEEN HACKED AND NO INDICATION THIS WILL EVER BE REMEDIED. AWFUL.MSC MIAMI
Doesn’t work on iPad
On top of getting hacked again (see the notice on their website), the latest iPad version doesn’t work at all. Tried with 3 different iPads, including one the installer brought. IPhone and MAC clients work using the same credentials.Domainman
Clunky
The program allows you to have a great home security system without paying monthly monitoring fees. But it user interface needs some serious work.Tommignon
Pure con app!
Playback feature has not been fixed since the 6th of august!
False advertising and fake merchandise!!!
Do not buy any real time products!!!!Fixyourapp!!apple!!
Doesn't work any more
The app doesn't work since IOS 10 upgrade. They don't seem very responsive either as this has been a reported issue for several weeks now.Jeff9999888
Worst update
ICRealtime
DO NOT UPDATE!!!!! The latest update turned a poorly designed app into a piece of %#%#*^%#!!!! With the latest update we can no longer view real-time video playback of events from our Alarm Manager. All that comes up is "No Record". We've been working with our security company Tech specialist for a week and he has tried to adjust the local configuration settings to provide the maximum real-time playback to 60 seconds but that has not resolved the issue. Thinking it might be a glitch in the app on our iPhones, the Tech specialist reloaded the app but that made things worse and we even lost our favorites and the names of our cameras. If we had not paid so much for our video surveillance system we would be shopping around for a new system that has no association with ICRealtime LLC. It is beyond comprehension that an update was not beta tested before releasing it out to the user community. What is so frustrating is that we rely heavily on the playback feature as we are frequently away from our home and having the captured playback of events inoperable makes the system useless for our purposes. Unfortunately, the users have to try to resolve their issues without any help of ICRealtime assistance. Get on the ball and get a fix out to the users!!!!!Show lessRECMMC
