Whether you’re new to money management or reaching for higher goals, Credit Union 1 is here to help with a simple, accessible mobile banking app. We know our fellow Alaskans value their time, so we work hard to keep you connected from anywhere! The CU1 app is convenient, free, easy to use – and most importantly: secure. You’ve got the hand-held power to:
• View your balance and transfer funds
• Make loan payments
• Deposit checks
• Apply for a loan
• View CU1 loan rates and terms
• Securely contact us
• And much more!
To use this app, you must be registered for Online Access with Credit Union 1. You can register at cu1.org. By downloading this app, you agree to our Mobile Banking Service Agreement, which is available on cu1.org.
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Summary of user reviews
Positive highlights
🔒
This app hasSecure login with fingerprint
🛒
This app hasConvenient mobile deposit feature
💳
This app hasEasy fund transfers between accounts
📊
This app hasClear and quick balance views
🤝
This app hasExcellent customer service at branches
🗓️
This app hasUseful financial planning tools
🚀
This app hasFast and efficient app performance
Negative highlights
🔑
This app hasLogin issues and complications after updates
🔍
This app hasDifficulty finding certain features like card locking
🕰️
This app hasSlow app loading times
📱
This app hasLack of feature parity between mobile and web versions
🤖
This app hasUnreliable account authentication process
☎️
This app hasPoor call center service and long hold times
What's New in Credit Union 1 Alaska
4013.1.0
June 13, 2024
Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.
I have all ways had good connection to my on line account , until this pst to weeks every time I put my pass word in I have to answer my questions and they are never right. I stood at the indie yesterday for at lest an hour selling with this and did all new questions still did it then did the finger print It worked for 2 times, even tho I had just used it it says it’s been a long time since you sighed in and wanted My pass word and asked me the questions again and and again over and over again. And does not recognize the new questions so of course I am locked out!!!! Getting ready to travel and will not be able to check my account I am frustrated with all of it I hope you can fix it🧐🤨🤪
