We do use it- but curse it every time. Even if it’s not bilingual, it is so user UNFRIENDLY, hard to read, has needless, confusing steps, that it looks like an app developed in the early days of app development when there was not as much research available about the end-user experience. I get that they want to have the Sushi Shop all-black branding- but it’s difficult to read on a mobile app and a good graphic designer could have incorporated that into something with better readability. There is no way of canceling the order either. Once we got back to Paris from London, I had a hungry child and we ordered at about 9:47pm. The place closest to us closes at 10:30. I got a confirmation. I did not look at it till 10:30, and it said the order would be delivered at 11:45- that was very late and by this time I was too tired to go out walking to buy food so we waited. We gave up at around midnight and went to sleep hungry on a protein bar, and a leftover sandwich. The next morning, the order arrives at 11:45 AM!!! I could not even IMAGINE that the order was bumped to the next day, and the email notification I saw later meant 11:45 am not pm, that o assumed it meant the same night- maybe because of football or something the deliveries were running late. Ridiculous! When people order in, its because they are sick or tired. Make it easier to do so. I am sick and tired- of this app!
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thibhus
Diego Dubai
Ninijee