Nothing works tried calling customer service, nothing
Don’t buy
Thermostat Control
The app really doesn’t work. You can view the status, but will not control the unit.
Thermostat issues
We had Ceivia installed 2 years ago. The thermostat crashed after 3 months and another was installed for us. The new one has the same issues as the old one.
The temporary set button does not hold and temperature rises or falls at its own will. We now turn it on and off manually and don’t dare leave the house with it on. We have called Ceivia service on several occasions without a permanent fix.
The temporary set button does not hold and temperature rises or falls at its own will. We now turn it on and off manually and don’t dare leave the house with it on. We have called Ceivia service on several occasions without a permanent fix.
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Good idea, needs improvement
Been using to control two thermostats and it does what it is designed to do. I like seeing current temperatures as well as controlling from work so House is cool/warm when we arrive.
It would be more effective if it was easier to set schedules in app rather than going to desktop and website.
Also the detail info period is only two weeks from current date, not long enough to compare detailed usage, why not give us 5 weeks of daily usage and 25 months instead of just 12?
Water info is always a number of days in arrears so finding a leak means it’s been going for days before reported, though utility will contact me within 48 hrs if a leak is suspected.
Recently noticed the exterior temperature no longer graphs.
Improvements will make this a more useful app.
It would be more effective if it was easier to set schedules in app rather than going to desktop and website.
Also the detail info period is only two weeks from current date, not long enough to compare detailed usage, why not give us 5 weeks of daily usage and 25 months instead of just 12?
Water info is always a number of days in arrears so finding a leak means it’s been going for days before reported, though utility will contact me within 48 hrs if a leak is suspected.
Recently noticed the exterior temperature no longer graphs.
Improvements will make this a more useful app.
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Good idea
It was a 5 star rating for one year and a half until just recently the thermostat gave me problems! It was replaced by the company twice and now it seems fine but I am skeptical for now but hopeful the problem is solved
Schedule
Schedule goes to off even when thermostat is on. Takes too long to load
thermostat feature not there
I’m not sure why they thermostat feature has disappeared when I need it the most. Please fix this bug.
This app need to be updated
The app needs to be updated for some reason the thermostat button vanishes when i want to control it. Other than that the idea is great overall. Also i wish we had more control of the phone app
Where's the thermostat control?
This was a great app until the thermostat control vanished!
Needs More Functionality
Would be nice to have more control from the app like you do from the website. One example is controlling the scheduling.
