Leave a Review Hours Keeper
Latest update is a flop
I loved this app and recommend it to every self employed person I met. With the new update everything takes way more clicks. The app opens to a page that I can't even figure out what it is. It takes longer to do everything and is just not as intuitive. Please listen to your users and rethink this latest update. Not to mention I payed for the add free version and apparently they decided to take away that option and now I have the free one again.
When clocking out please show what day/ time I clocked in.
Allow creation of custom email title when sending invoice.Show lessBurtsmom
Developer Response
We are very sorry for the inconvenience. Your suggestion is very good, we will optimize the problem in the later stage.Great except one issue
I love your product. I can easily track hours. Sign out for breaks and create invoices.
My main problem revolves around the fact that I find send the email often problematic. It doesn’t send at first. At least it doesn’t show up in my gmail as sent. I send another one and then they get two. Or it sounds like it sends. I assume that it sent and find out 4 days later when I check again that it never sent. I recently deleted the app and reinstalled because I couldn’t get it to send anything. It sends now and back to not always sends right away.
Can I do anything differently to make it work better?Show lessjoyabounds
Excellent App
This App is amazing. I’ve been using it for about 3 years now. I’m a police officer and I was looking for an app to keep up with my off duty jobs. This app has done that. I’ve been able to keep up with the jobs I’ve been paid for and the ones I haven’t. I’m able to do an invoice for each company I’ve worked for throughout the year showing what I’ve made. This allows for my tax prep to be smoother. I highly recommend this app.Show lessDatBoyIce
Changed my life
Ok, little dramatic title. But this app changed my billing habits and has already paid off big time. Took a while of 3 minutes to go from free to paid version. It's brilliant and didn't need more convincing. Things I'd like to see added: pausing of clock. More custom invoice options or option to export to a invoicing app (like invoice2go or something similar). That's all. Love it! Update: hasn’t work since your latest update, “please try again later”. Help!Show lesssepirioth
Long Lag Issues
This app would be great if the lag and response time would increase. Currently after many updates and re-installs, every time I make a selection it takes a few seconds to acknowledge and respond to the command. When I am trying to clock in or out, I have to wait until the screen moves and if I happen to hit the selection more than once, it will then repeat how ever many times it is pressed. It keeps the time well enough that I am always parallel and accurate with my jobs clock, but the responses have to increase dramatically.Show lessSafety1005
Hours keeper
Great for people who are self-employed. Allows you to put various clients ,will give you a summary at the end of the year .keeps track of your total amount. Lead to make invoices. I have an using this for 5+ years recommendZumiiko7575
Lost 10 months worth of data
After an update, I noticed that all of my data had been lost. The Polycents Support team gave some suggestions that recovered all but the most recent 10 months of data. When I inquired further, they responded with "We are trying to retrieve the cause of this problem. If we retrieve the data, we will notify you as soon as possible. I'm really sorry for the bad experience. We will strengthen the optimization in the later period so that this will not happen again." I have yet to hear back from them and they continue to ignore my emails about other solutions to recover my data. It is far from just a "bad experience" since I rely on this data complete my taxes.Show lessCristaW
Lost Data Beware
BEWARE! STILL SO AMGRY MY 2022 DATA WAS ERASED AND NO REMEDY. THIS ISSUE HAS NOT BEEN FIXED! DO NOT DOWNLOAD ! It looks like the latest update is affecting other people and not just me. I was fortunate enough only to lose my 2022 data. well I shouldn’t say fortunate that’s still a disaster. I feel for others on here that have lost more data than me. I did receive instructions from Support the other day and they told me how to restore the data but that did not work. They asked me to let them know if that didn’t work which I did and I have not had a response in two days. I have a feeling they are so overwhelmed and trying to figure out how to help us. Unfortunately I am very leery of continuing to use this app. Update: Support said it was fixed but unfortunately NOT! Is it going to be fixed? Can you please let us know? !Show lessmommalala17
Developer Response
Hi there, sorry for the inconvenience. We've fixed this issue. Please try login again.So helpful
I own my own business and I have always just written my hours in my calendar then have to add up everything after. This is so helpful and timesaving! The only thing is I wish there was an option for a description for each entry of the work that was completed.rach.m2
ALL HOURS ARE GONE AFTER UPDATE
The app recently updated or is under new management, and when I was logged out and had to sign in again, I found that all my hours have been wiped out and no way to get them back. I tried emailing the customer support email, and it gets bounced back due to the fact that the email is not set up. So, absolutely no way to get ahold of someone to help me. I liked this app, and even pay for it, but I don’t know what’s going on with it. Hopefully someone at the company can actually get ahold of me please??Show lessFlippyflappppy
