Leave a Review Decibel Magazine
Don’t bother
Absolutely awful app won’t work on my iPad and even restoring all my purchases on my iPhone that still won’t come through.EJG33
Developer Response
Sorry to hear you are not digging the new app! You can email support@presspadapp.com for help with restoring your purchases and other tech problems. If you really hate the app, we have another digital subscription option and you can email me for more details tim@decibelmagazine.comNew update is terrible
Been a Decibel subscriber for years. App always works great. Until I downloaded the latest update. Now it crashes every single time I try and open it. I've rebooted, deleted and downloaded and installed it again. I'm done.
Edit: Tried new and "improved" version. I can now open an issue, but it crashes every time after about a dozen pages. Still a garbage update.
Tried April 15th update. Now won't even download. Gets stuck on "Stopped - Resume ?". Every other magazine app I have works fine, like this one used to before it got ruined. I'm done with it. Deleting and unsubscribing.Show lessPhodg50
Developer Response
Update! Have you had the opportunity to download the April 15 update? It should be running smoothly. If you are having any problems with the latest version, please email support@presspadapp.comNew App
I really enjoyed the prior versions of the app. This new one, however, is not my jam. For starters, all my prior purchases were lost and I cannot restore any of them despite clicking the restore option. Second, the app is not user friendly at all. I have a hard time scrolling through issues and finding issues that I’m interested in. It just feels like the sorting interface sacrificed ease-of-access for having the images of the magazine covers. This is annoying and I have a hard time finding anything. Third, the app itself appears to be bare-bones with little support or other features to get help, hence why I’m posting a review instead of contacting customer or tech support. In sum, the new app feels half-baked and is, in my opinion, unusable. I really do hope the app is reverted or greatly improved on as the Decibel does have good content but I cannot consume it like this.Show lessNoobelheim
Developer Response
Hello, sorry for the frustration and the delay in response. If you are still unable to restore purchases, please email support@presspadapp.com. They can help with any tech questions. If you are still unhappy with the app, we have a couple of other digital solutions, which you can email me about - tim@decibelmagazine.com Thank you for reading Decibel and for bearing with us as we transition to our new app.