Lost years of paid-for issues
All previous paid-for subscriptions and special issues are gone. The app freezes when you try to scroll back to re-download them. And the password it wants is NOT your current MR password but the one from the year of the purchase. UPDATE EDIT: 10 months later, no updates to disastrous app. As iOS has updated, MR app no longer even opens.
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Huge step backwards
Sadly the redesign is clunky and just bad, not mobile friendly at all and makes it darn impossible to find anything.
I have also as yet been able to restore my purchases, highly recommend avoiding this app all together until they address the problems and the horrendous user experience.
I have also as yet been able to restore my purchases, highly recommend avoiding this app all together until they address the problems and the horrendous user experience.
New Update Problems
All my purchases aren’t restoring. Please fix. With the new app, I try to log into my account and it won’t load.
Very troublesome.
When I started using this app about 3.5 years ago, it was not that bad. Now it is a complete PITA! Issues I have long since paid for seem to come and go at will.
I strongly suggest that you DO NOT USE THIS APP, NOR DEPEND ON Kalmbach standing behind their product.
COMPLETE CRAP!
I strongly suggest that you DO NOT USE THIS APP, NOR DEPEND ON Kalmbach standing behind their product.
COMPLETE CRAP!
App update is a disaster
You should refund not only our current subscription, but our past subscriptions since this app makes it ridiculously difficult to access issues we have paid for. This needs to be fixed immediately. I can’t believe you are just allowing this to continue.
Cannot restore some purchases. Cannot filter on purchased issues.
Cannot restore some purchases. Cannot filter on purchased issues. App used to be great. Invested heavily in digital issues. Extremely disappointed.
Lost 3 years of issues
Emailed Model Railroader and they said nothing they can do since I. Ought the issues through PayPal. I have been a customer for 20 years. No more
Junk
This is the second time I have everything! They give you free doors then they take them away! It does not merit a rating!!
It doesn’t work!
This app does not work. You are trying hard to save your print business by offering a combined digital subscription also, but your digital offering is garbage.
Can’t access anything I’ve paid for
I can’t access any issues at all even though I have an active subscription. Apparently everyone is having this issue.
