Purchased book never received
I purchased an ePub book version but never received it. I went online and to the app to search for support options but didn’t find any. The app seems buggy
Keeps Crashing and Wanting a Payments
I paid for Romeo and Juliet study guide and tried to open it and the app crashed. Then I went back in to try again and it wants to charge me again. That happened three times. So I’m going elsewhere. :(
Rip off
I already purchased this app with this account, but when trying to restore purchases on my new iPhone, since my old one broke, it says “unable to restore purchase” I’m not going to buy this again. Do you really expect ppl to purchase this app every time they own a new device?! That’s really stupid and it is deceptive at the same time.
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Response from developer
We'd love to help you restore your purchases, but you have to email us so we can help you. There's a contact support button in the app and on our website.
Broken!
Since this new version loaded it doesn't work at all on my iPhone . It opens then closes seconds later.
It's an iPhone 7 iOS 10.3.3.
Frustrating.
How do I contact support? I went to developers website. Entered a question in the 'contact' form.
No response.
Update. Problem solved eventually.
Had to upgrade to ios11, and then create a new account because I could not access my purchased material.
I quite like the app. It is a useful portable reference but some of the modern translation is inaccurate.
It's an iPhone 7 iOS 10.3.3.
Frustrating.
How do I contact support? I went to developers website. Entered a question in the 'contact' form.
No response.
Update. Problem solved eventually.
Had to upgrade to ios11, and then create a new account because I could not access my purchased material.
I quite like the app. It is a useful portable reference but some of the modern translation is inaccurate.
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Response from developer
If you email our support team we can help you fix this.
Lesson Plan Summaries are All the Same
How do I know if I am buying the correct lesson plan when they all refer to being the lesson plan for Midsummer Night’s Dream? Should I assume the summary on all of them are incorrect or that every lesson plan is incorrectly for Midsummer Night’s Dream? I’m not buying anything if I am not sure what I am buying. That needs to be corrected ASAP
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Crashes every time i open it
Crashes every time i open it
Crashes
I'm sorry, but I can't use the app. Every time I try to click on a book to read, the app crashes.
I think it's a shame, because the app is really useful to have.
I think it's a shame, because the app is really useful to have.
Access problem
Hey, I had an exam today and I coudn't access to my saved notes in the same device. Please update the app.
Response from developer
The app has been updated to fix this problem.
Not so fun
The app description and the screenshots make you believe that this is a fun app. But you don't end up having as much fun as you expected you would. The app can be a lot of refined. Let's see what the updates bring.
Awesome app
This app helped me really well with translation for a project.
