Gaana Music Reviews: Is It Legit?

Customer Experience

Positive experience33.9% of reviews
Neutral9.3% of reviews
Negative experience56.8% of reviews

~ Based on 1,020 written reviews from the US App Store.

What users say about Gaana Music

Is Gaana Music Safe?

Gaana Music - Songs & Podcasts appears mostly safe based on user ratings. AppsHunter Safety Score for Gaana Music is 79/100.

This assessment is based on 15,300 user ratings, with an App Store average of 4.0/5.

Safety Analysis

73.9% of ratings point to a safe experience
5.7% of ratings suggest some concerns
20.4% of ratings point to a risky experience

~ Based on 15,286 App Store ratings for Gaana Music.

Is Gaana Music Legit?

Gaana Music - Songs & Podcasts appears to be a legitimate app. AppsHunter Legitimacy Score for Gaana Music is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fraud bogas app. Scam people in name of free trail & at time of cancellation they deduct money

I was supposed to get it free by Flipkart black membership. They asked me to make an auto pay request rs1 which I did to listen to music and cancelled within a minute. This app deducted rs799 from my bank account.
Give me my money back you scammers fraud Gaana owners I don’t want your bogas membership.

Reply to your mail : (when I try to contact a bot appears and in the mail also there is bot) I don’t care whether it was through Flipkart black membership or rs 1 auto pay for annual subscription. If I cancel auto pay money must not be deducted and if money is deducted it must before expiry in last week when free trail comes to end. This thing I have explained to bot more than 10 times a week.I want my money back
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Response from developer

Hi, we regret the inconvenience caused. We’d like to review this issue and assist you further. It is possible that the Flipkart Black membership offer was not activated and a separate ₹1 trial followed by an annual subscription was activated instead. Kindly contact us through the Gaana app with your registered details, so our team can verify the transaction and help you accordingly.

Horrible Customer Service

Horrendous connection; library lacking lots of content; extremely poor customer service; they charge for monthly fees despite annual subscription and charge subscription again the next month and monthly fees. Lodging complaint with Apple to take down such fraudulent service.

Problem like hungama music

This app was good yesterday today is now going bad with downloading system the old music that I removed are re-download and I have removed from like box but they have came back and I have still done the same but nothing is working and it now give me problem with my storage in my phone please gaana company fix it and give a well new update for all the problems inside the app.
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Response from developer

Hi, we are sorry that we didn't meet your expectations. Please let us know what we can do to improve your experience at Gaana. Write to us at the "Help Support" option in your Gaana app and we will definitely try to resolve the issue at the earliest.

Music does not play with out data or internet.

I am trying to remove music from like list but when I use the app next day it shows the music back on the like list, and I had 240 songs on my like list but it shows 475 and I do not have the storage to download them and I can’t even delete them songs so could you see the problem on my Gaana music account and solve it
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Response from developer

Dear User, we apologize for the inconvenience caused to you. We would request you to please help us by sharing your detailed concern with your registered contact details at help@gaana.com, we make sure your issue will be addressed on priority. We hope you can understand. Looking forward to your complaint at our support channels.

Very bad

Just tried, songs has pauses and keeps flipping songs. Removing app

Loveeeee this u

Gaana is hands down the best music streaming app I have ever used! The user interface is incredibly sleek, clean, and easy to navigate, making it a breeze to discover new music or jump straight into my absolute favourites.
What sets this app apart is its freaking mind-blowing audio quality. As an audiophile, the crisp, high-bitrate streaming provides pure joy with every track. The song selection is massive, covering an unbeatable library of regional language tracks, Bollywood hits, and international music.
The curated playlists are brilliant and perfectly match any mood or occasion. Plus, the smart search feature is highly powerful and instantly retrieves exactly what I’m looking for by artist, song, or album.
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Excellent App!

Really awesome app and it’s got all the best music for a very reasonable price! Highly recommend Gaana!

Radio

Morning radio programs are a repeat day after day.

Rubbish app

NEVER EVER FALL FOR THIS INDIAN SCAM THEY SCAM YOU BY NOT LETTING YOU QUIT AND FORCING YOU TO STAY UNTIL AFYER THE 1 MONTH I ASKED TO QUIT I WAS NOT ALLOWED AND CUSTOMERS ARE NOT ALLOWED TO TALK FREELY DO NOT FALL FOR THIS SCAM I WILL COMPLAINTS THE AUTHORITIES FOR CONSUMERS AND THEY WILL BE IN TROUBLE INDIANS ARE THE BIGGEST SCAMMERS IN THE WORLD AND INTERNET CRIME BEAWARE!!!!!!
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Great App, But Needs Improvement

The app has a good music library, but the playlist experience needs improvement. The biggest issue is that the song recommendations inside playlists don’t match the playlist’s genre or mood. Recommendations should be based on the songs already present in the playlist to make discovery more relevant.

Another missing feature is a Sort option for playlists. Users should be able to sort songs by title, artist, recently added, release date, or custom order. Adding proper playlist-based recommendations and sorting options would significantly improve the overall user experience.
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What you get what you pay for

Low quality and less quantity songs
you can get on this Gaana app
I have Spotify and also I had Jio Saavn app they are little expensive but you will get which ever songs you like, on Gaana app some songs are not available

Gaana

4/5

Terrible company in general

If you want to make your life more complicated and not get anywhere with it, try to use this app on your phone or desktop. Equally frustrating. Also took money from me after I explicitly emailed to cancel my subscription.

Nice app

Nice Bollywood music selection

App doesn’t work

App doesn’t work

Music does not play with out data or internet.

Outstanding but just need a new update where music plays automatically with out data and internet.

Not worth your time

It’s a worst app where it stops repeatedly and it’s almost like a manual radio to keep poking at the app to get the next song

Low quality

Song quality is so poor

Worst subscription ever bought

I bought annual subscription but it doesn't have songs from major artists like Cheema Y, Justin Beiber, Post Malone, Jelly Roll. Even it doesn't have Indian artists songs. Worst subscription ever purchased.

Very limited songs

Worst music list. There are not 50% of brand new Telugu blockbusters. Spent $8 with no use