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dreadful bill pay
I canceled several automatic bill pays I set up, I got the message “you have no pending payments” only to have the automatic payments mysteriously rise from the dead a month later, send out money, zero out the account, and the credit union and their bill pay cronies deny any and all responsibility.SierraRomeoXray
Much improved
The new app has great features such as seeing all my accounts and being able to disable my debit and credit cards as needed.Alias4swans
Nothing ever works
After TFCU moved to their new banking system itsme247 nothing.ever.works. Horrendous customer experience. I have a loan with TFCU which I’m paying out of the checking acct from another bank. After TFCU moved to itsme247 I had to re-setup the monthly payment two times and three months later it’s still not working. I call every month for another round of troubleshooting, which leads to them saying that my other bank hasn’t processed the payment which. On the TFCU portal I can’t do something simple as transfer money from my other bank to TFCU. It’s absolutely ridiculous!! Everyone is nice on the phone but clueless about solving this issue.Show lessTropsyx