Leave a Review Card Scanner
Hard closes after fixing fields
I use this app to update ZOHO and Google contacts. The time it saves me entering the information into Soho directly as minimal. The app hard closes multiple times after uploading the picture of a business card or screenshot of a contact from another app. The time I spend re-manually typing the information in field step were not scanned correctly. The first time, I’m better off to load the information direct into each app. This app has more bugs that need addressed immediately.Show lessiAmFrickDaddy
Serious scanning bugs
This has serious scanning problems. About one-third of cards scanned end up scanned upside down, even when the cards is right side up, and so the fields don’t automatically populate. When I try to cancel and rescan, it still scans upside down. Occasionally the app automatically flips the card right side up after a second or two, but the fields don’t populate.
There is no ability to tell the app to flip the scan right side up and have it try again to populate the fields. This seems like an obvious feature, and a big miss.
These are serious scanning errors. I can’t believe Zoho would release such a poor product that barely works. I’ve got to find something else that don’t drive me crazy.Show lessToo Tall2
Developer Response
Hi, We're terribly sorry for this inconvenience. Please send us an email to support@zohoscanner.com so we can help you further.Easy,Simple & FREE
I have used this app for about 3yrs intermittent ly now for none business purposes. Had very little problems with it that a phone reset didn't fix. So far I have scanned a few dozen business cards into my contacts on 2 different iPhones without problems, which says alot considering how Apple loves to interfere with things they can't directly OVER Profit from themselves! Hope you guys keep this FREE & SIMPLE so we can continue seeking you out. Thank You!Show lessAngiTee2B
Great app
Zoho integration works I think like most things user error is the issue with most complaints. You need to customize your fields. Not just click click clickWillful ignorance
Can’t switch ZOHO CRM Accounts
I recall changing which of my two Zoho CRM acts card scanner writes to, but now I cannot find any means to do so. I don’t work with the same two companies as I did several months ago. So any cards scanned now, still go into other account that I don’t use. Several emails to soho about this issue got me no response. There is no setting in mobile app to change Zoho CRM destination file, or to change from using one if my two email identities to the one relevant to my desired Zoho CRM Acct.
I would give a 5 stars if this issue gets resolved. Support for card scanner seems missing.Show lessLuxe 3D Tours
Developer Response
We're terribly sorry that you have to face such challenges. We are ready to talk to you on this issue and it would be great if you could send an email to isupport@zohocorp.comGood app
Works great37buttons
Works as promised
Work as promised. Sometimes picks up handwriting on a card but on the whole saves ample time.Gabe Prusko
This is awesome!
We use Zoho and it is seemless! Makes going to conferences even less of a chore.mosepeda2000
Good in theory - poor in practice
I wish the app worked well. The main problems are:
- has difficulty scanning well even in good light
- does poor job of reading text correctly
- the app crashes frequently (and doesn’t auto save so u have to enter the lead all over again)txt tactic
Doesn’t work
Previous versions used to work quote well, but after updating to the latest version, the scanner gets stuck and I get a message “Looking for card edges”... it never finds the edges, even in excellent conditions where other scanning apps work perfectly. I managed to get one card scanned recently, after mutiple attempts, and it didn’t synch with Zoho, although all conditions to synch were fulfilled. ZOHO: get your act together, or remove the app from the App Store.Show lessnyappleapple
