So great can not recommend them enough
I have used this service a couple
Of times
The first was for a canvas- came quickly and was An AMAZING print.
The second time I printed over 94 photos with these guys- even with shipping was so affordable!
They automatically adjusted the size of a couple (for best print quality) and gave me the option to keep or remove- I kept them
I live rurally and my prints came very quickly
The prints were in a nice secure and durable envelope
Thankyou for your product! I still got to print my pictures out even during COVID ❤️
Easy to use App
Quick, easy and great customer service
Firstly it’s so easy to use and organise all from the convenience of your phone.
The products I ordered all looked amazing.
In regard to customer service, my last order had one mistake on one of the items. I alerted PicturePostie via email about it on the Friday. Over the weekend I got a response with steps they would take to rectify the problem. By Wednesday I was express posted a new picture with everything corrected. No fussing with returning the faulty product, they produced a new one and problem solved within days. So their customer service is also fantastic.
Great app
One change would make this App 5 Stars
However, when I am printing directly from my instagram account I use a different app based in the US. This is because that app will print each photo uploaded, even when my posts have 10 photos loaded to it. Where as PicturePostie only loads the first photo, so I miss out on printing the other 9 iykwim. This other app is more expensive, especially with postage but I am prepared to pay it as it is more convenient because I use my Instagram account with my captions as a form of scrapbooking.
To make this app perfect, it would upload all photos in each instagram post and include the option to print with dates and captions from Instagram as well.
Other than this, I love this app for quality and cost.
Response from developer
Hi! Thanks for your feedback, as a result, we have now added the ability to see all images from your Instagram posts. We will look at including captions and dates in a future update. Thanks again! Jennifer
Pricey but worth it
The whole process is so easy to follow which makes it even more appealing.
They are expensive but well worth the investment I think in my case!
Finally I can print my memories easily
Response from developer
What a wonderful review to read. We aim to make photo printing easy, and we're glad that we've hit the mark for you! Thanks again for your great review. It's much appreciated.
What a great way to capture special moments!
I love that this is done in Australia. The app is great. Quite user friendly and I love being able to swap the formatting! I loved the idea of creating the photo book whilst on holidays and ordering when you get home! Thank you for a great app!!
Disappointed
After using the app several times successfully, and recommending to friends, the last few photo orders have been an awful experience.
From photos failing to uploading, order crashing halfway through but still charging my credit card, coupon codes(offered as a resolution) not working, plus receiving blank prints, and dozens of copies of 1 print instead of the photos I actually ordered plus worst of all, prints missing altogether.
Response received was even more disappointing. I’ve wasted my time and money supporting a business that told me to find another printer because they can’t figure out what is causing the issue.
Okay but could be further improved
- option for photos to randomise OR be populated in your book in the order you select them
- uploading process at checkout; one of my books is currently crashing on upload for printing (spent almost 3 hours building it last night), and this is not the first time this has happened
- a SAVE button... omg this would be huge!
- better user experience / app look and feel... it’s a relatively poor UX experience and the colour scheme and navigation feels dated.
Overall though the app is functional - best used for quick and dirty photo prints but a challenge and frustrating for bigger holiday albums
Response from developer
Hi! Thx for your message. The app checks your images before check out to ensure they are all available prior to payment. If any prints are no longer present eg they have been deleted or removed from the source, they will show with a yellow alert icon on them in the Review & Edit screen. Please do email us at postie@picturepostie.com.au if you need a hand! Thx again