Awesome
I really love this app. I find it easy to use, especially compared to the apps of other financial institutions I have had. I really like how it has a credit monitoring feature that doesn’t ding my credit score. A+ for accessibility, an intuitive layout and practical functions.
So many issues
I Have use this app for over a year and have had problem after problem with it. My password gets changed on a regular basis without my consent or doing. I have deleted and restored the app with no relief. Very dissatisfied with the app and the bank altogether
Doesn’t work
I try to get in my account, it directs me here to upgrade. I just did and I can’t get in because even though I just upgraded it keeps telling to upgrade.
This app shows exactly the type of bank this is! Cheap , bad, ridiculous
This app shows exactly the type of bank this is! Cheap , bad, ridiculous
Worst finance app
I hope the app is not a reflection of the actual product!!! This is the worst mobile app I’ve ever navigated. And I work for Chase bank and am very good at figuring out how to get around an app. I have had to call twice just to figure out how to set up autopay for my car payment. Whoever the app developers are should be ashamed of themselves.
Show less
Pretty bad
I have literally tried logging into my online account multiple times over a span of 5 years. I still to this day have not had any luck logging in. I’ve called numerous times to get help as all I get is an “I don’t know” from everyone over phone. Then they want to go as far as to charge me for an over the phone payment even though their app to make a payment is not working. Seems to be a quite a struggle with this credit union top to bottom.
Show less
