TP User Reviews

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  • The Website is a complete mess

    While I do appreciate the solid WiFi performance, navigating the website is a nightmare. 100% nightmare. There’s nothing user friendly about it, changing payment methods isn’t easy at all. First you have to find the option, then you have to figure out if it saved the new method and then figure out how to use it to pay your bill. You get notifications that you have a bill but then interpreting the charges, let alone the total amount due then selecting your new payment method creates positively stroke inducing rage. It takes more time just figuring out all the technical jargon that doesn’t apply to you at all, than is necessary. I’ve considered switching back to normal providers just so I can interact with the user interface without my blood pressure rising by 30 points each time. PLEASE CREATE A USER FRIENDLY INTERFACE!!!
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  • Still trying

    I’m still trying to make the RE505X extender function. All the indications through the Tether app say it’s connected except for one thing. There’s a red dot on the main Netwerk icon when I first connect to the extender. Whenever I try to use the extended networks, I am told it is not connected to the Internet. My main router is a Netgear AC 1900 and I can connect to it from a distance away and get Internet so the blockage is with the Tether app controlled IP link extender. I get occasional emails asking me if I followed the advice of the last email. I have it but there’s no change in the operation of the extender. And then a few days later I’ll get another email asking me if I’ve done what was asked in the last email. The last email was asking if I had followed the advice of the last email. So far this is an unbroken chain. I never get advice or suggestions on how to make this thing work. I’m only asked if I followed the advice. I definitely would not recommend anything that requires the Tether app.
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  • The whole get your information at all cost again.

    Had my fill with this shenanigans. The constant update app require account and then remove update and not require account and pull the same thing again. I am tired of the circles they keep going in trying to get everyone to create an account. Normally you are forced to when you buy their mesh system but with other systems that came before it, one should still be able to manage it. So why should I create an account for something I could manage for years with the app with no account on my own local network in my own home? Do you pay my internet bill to monitor my traffic and get advertising data? This B.S. to try and bundle stuff to sell you why also uploading telemetry and other data to their services about you won’t happen here. Will go out and pull the trigger on the Asus that will hold me over to proper Wi-Fi 7s coming out. But make no mistake, it’s the end of tp-link for me. Scummy practices like this is flat out annoying.
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  • Pretty Solid

    I just got this router about a week ago now and it’s been pretty solid. I got it to replace the network router my ISP provided cause it kept dropping signal when I’d play my games and I just got tired of it. Me and my son use a lot of network when he play his ps4 and I play my PS5. Since I have gotten it my signal haven’t dropped once and I love the extra parental control it come with. Also love the reports it give weekly, though I wish it were a little more detailed (I just want to know every little detail about my network), they still provided a lot of valuable information about my network. I will comeback and give an update after a while of using it
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  • Struggles to recognize its own device

    Difference between your Tether app and TP Link passwords?
    Stupid instructions telling me to reset the router to reset pw and oops, now no internet. Where to go back to my chosen pw... all this to try to measure the wifi speed of the router since it must be throttling down my Comcast new modem speed by 1/4!. A 400 speed plan gets me 100 download speed on your pretty new router. And customer support...where are you? NO INTERNET FOR YOUR FREAKING ONLINE CHAT SO SHUT UP ABOUT IT. Pick up the call.

    OLDER
    Ah, you don’t know if tether supports a tp-link router I had it linked to before? Just because I had to reset it up? So now the message is it is an unknown device it might not work with it? Can’t your software play nice with your own HW router for crying out loud?
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  • If you updated & can’t access router without being on WiFi…

    I updated tether and after that I could only access router while on WiFi at home. I was frustrated and left a negative review. Upon further playing around in the app, I found, somewhere in the app (sorry, I can’t remember just where it was), a place to login to cloud service. I forgot my password, but clicked on “forgot password” and was emailed a link to reset password. I did this, and can now again access my router from anywhere. So the reason ppl can’t access their router away from the routers physical location and can access only on the system’s WiFi must be because we’re no longer logged in after the app update. I hope this helps others having this problem after updating their app. Shame on TPlink for forcing customers to go through all this.
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  • It’s nice but has some bugs…

    I’ll start by saying I’ve been using this app for a few years now and it’s been fine. Not amazing or like revolutionary, but sufficient.

    I just hopped on to do a network reboot and realized I hadn’t set up new device connection alerts or known device connection alerts.

    All seemed to go well as I set up different alerts for a few devices, until I left the app, went to another app and then returned to the Tether app. Now all devices in the alert list show as an asterisk. If one of them disconnects or connects, I get an alert for that device. That’s great - but in the list itself, if I wanted to modify any device, I’ll never know which device I’m actually modifying because it doesn’t show the MAC address either. Maybe fix that?
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  • App always gets timed out before finishing

    The app always has a “timed out” error message during the setup process. It find the router through Bluetooth, but once you select it, the app eventually times out on every attempt. I had to set my router up using the Ethernet method because I couldn’t get the app to work. Once inside the browser based setup, the password that I set for the device had been changed by the app, so you can’t use the default password to get in. All of the network Wi-Fi bands will still have the default password until they are changed manually in the browser interface. This app is worthless, so I plan to delete it immediately. Buyers should just make sure that they have a laptop with an Ethernet port and an Ethernet cable nearby, as the app is useless and will just waste their time.
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  • Better than some, needs better QA

    I may revise this later, as I'm new to TP_Link Tether. However, here on the 1st day, a "gotcha" emerges: I see _no_obvious_way_to_log_out_! This could be just annoying, but at a certain point, when I wanted to do something beyond logging in and looking around, it advised me that I'd reached Tether's limits, and I should go to the webpage, a link to which it helpfully provided. However, when I got to the webpage & attempted to log in, it informed me that my device allows only a single admin user at a time. Alright, so HOW DO I LOG OUT? Bit of a "gotcha", eh?
    The other thing that could use refinement is handling passwords. I would think this would be a prime UseCase for a router interface, deserving of easy visibilty, but apparently I am mistaken. I see no obvious way to manage passwords -- creation, updating, etc.
    My guess is that both of my complaints are trivial to the insiders who use it every day and programmed this tool. For those of us "outsiders", however, it occasions some head scratching. What do you say, guys, want to let the rest of us use the tool as easily as you do?
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  • Empowering

    This is was truly wonderful! I have never had setting up WiFi be so incredibly easy! No spectrum rep, no help from parents! It was so easy my fiancé who knows nothing about electronics was able to set it up with me! We just plugged our modem and routers in and followed the instructions! This app isn’t getting enough hype! Thank you TP for making my fiancé and I’s life so easy! Amazing app! I also love that I can control who is on the wifi, which device gets connection precedence, and even turn on game acceleration through your TP link GX90 while other things are going on in the house and we still don’t lose connection! Truly wonderful!
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