Leave a Review Midcoast FCU Mobile Banking
Doesn’t work
For the past two weeks, the app hasn’t worked. It just says sorry try again and then I get the wheel of death.Hoffenpot
Love this app!
What a huge upgrade from the old platform! I love how much I can do on this app from setting travel notifications to seeing a snapshot of my credit score. Very easy to transfer between accounts or joint accounts I’m on.
Love this Credit Union, the people and their products! ☺️Ashley908
Compliment service staff
The staff at any of the Midcoast banks have always been so kind and very helpful. I would without a doubt recommend this bank to every one. Great service!Teennaugh
My opinion
Best bank in the country. The people of fabulous locations are fabulous. Everybody wins. I like that crazy Harold.HaroldLothrop
Developer Response
Hi HaroldLothrop! Thank you so much for the great review! It is our pleasure to serve you. Thank you for choosing MFCU!Terrible
The worst banking app i’ve ever used. It is impossible to pay bills on here if you do not have their checking account. Good luck trying to link an external one as it will take days. Also kept getting locked out of my account and saying I was putting in the wrong security codes even though I was not. Just awful.Show lessycrmies
Developer Response
Hi ycrmies, We appreciate your feedback. Your experience with our app is important to us. Our eBranch representatives are happy to assist you and can help resolve these issues. Please connect with us online, call 1.877.964.3262, or stop by any branch location.Mobile app
I don’t like how my payroll check is a pain in the butt to deposit. There is no way for our payroll system to type payroll for week…it has to be hand typed and not written, AND I have to email a copy of ck and stub and both an employee if I want use of the money in less than 3 days.
The new mobile banking will not save my password like the old one did
DedeeShow lessdedeegh
So close to perfect
I love banking with Midcoast; however, the new app update needs some minor tweaking. I'm already missing the easy-to-find routing number and the fact that in the old version, the routing number was able to be copied ensuring that it was always correct when you needed to use it. Having to switch back and forth between apps because I can no longer copy and paste is cumbersome and leaves (unnecessary) room for error!Show lessKmoro10
Developer Response
Hi Kmoro10! Thank you so much for the kind words and feedback. We will look into look into that routing number copy option for sure! Thank you again!MIDCOAST FEDERAL CREDIT UNION
I have done business with most in Maine and I want to say no matter your issues THEY WILL TRY THERE VERY BEST TO MAKE YOU 110% HAPPY.Developer Response
Hi HaroldLothrop! Thank you so much for the great review! It is our pleasure to serve you. Thank you for choosing MFCU!App should have been tested more before being rolled out
More testing should have been done before the new app was rolled out. On the old app I had separate logins for personal and shared accounts so I could at least make mobile deposits into each as needed by logging in using the correct login, but on the new app I can only make mobile deposits into the shared account since that was the login both were merged into. This means the new app is currently less functional for me than the old one. This is an issue that should have been caught and fixed during testing since this is likely a common problem given the number of people that have both a personal and shared account. Other than this very annoying issue I do like the app and would otherwise have given it 4 or 5 stars.Show lessjerice01
Developer Response
Hi jerice01, We apologize for the early issues and thank you for your feedback. We have opened a ticket with our developers and will work to get this resolved. Should you want any assistance with your deposits in the interim, our eBranch representatives are always happy to help. Please connect with us online, call 1.877.964.3262, or stop by any branch location.Holla!!!!
Midcoast is awesome and their Team is the best in the land!!!Glitter4Life18
Developer Response
Thank you for the great review!
