Air France Play User Reviews

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  • Buggy, clunky “French Tech”

    Air France should simply yank this app, retire it for good and move on. And brink back in-flight newspapers and magazine.

    The app rarely works, it keeps crashing for no obvious reason ….

    For all the talk about “La French Tech” here’s a disaster France can’t seem to get a handle on….
  • Clunky and confusing

    It won’t allow me to load more than one of my three flights. And I don’t even know if it accepted the one it said it did.
    This feels way more like economy than La Premiere!
  • Can’t even start

    I just downloaded the app and tried to login my Flyingblue account, and the app just closes itself. No matter how I reopen the app, it just closes itself. What a joke!
  • Don’t download

    I received an email from Air France telling me that getting this app would enhance my long-haul travel. So I downloaded it the night before I was to leave for France. Tapped on the app to open it and my iPhone crashed—black screen of death. The next three hours were completely awful as I tried to restart it over and over with no luck. My phone eventually recovered but I lost a lot of information and I had to retrieve it before my flight left the next day. I immediately deleted the app.

    Go ahead and get this app if you’re desperate for unnecessary stress and want to risk the chance of traveling without your phone in a foreign country.
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  • Good idea but not working

    Just want to try it, error MIL-4865
  • Make it work pleasse

    The number of newspapers has increased 👍.
    And was working ok until today 👎as I cannot dowload anything but the 4 songs I don’t care of.
    Message is you’ll be granted access 30 hrs before your flight...while I am now in the lounge...!👎👎👎
  • Don’t bother

    This app is a joke.... you can only download 2 magazines and 2 newspaper. Doesn’t give you the full selection to choose from. If you delete one, you can’t download another one. Audio files is 4 songs. No videos available.
  • Not Working Right

    It loads but I get constant “not connected to the internet” or “application not available” errors. I can’t do anything with it. Yes, I am connected to the internet. It’s your app that’s broken.
  • When it's bad, it's horrid

    When the app works, it's a great service, but it often doesn't recognize my bookings so I have no available credits, or if it does recognize them, the downloads don't complete half the time. And since the last update four days ago, I can't even log in, I just get error message DAL-227.
  • Very buggy. Please fix!

    This app is extremely buggy.
    Downloads fail most of the time with the error message “Sorry... something went wrong. Please try again. (MIL- - 1001)”.
    When downloads do succeed, the magazine is sometimes nowhere to be found under the kiosk, like if the download actually never happened.
    Very disappointing as it is a great idea to provide digital magazines for the flight but it just isn’t working in this current version of the app.
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