Atlantic Mobile Banking User Reviews

Atlantic Mobile Banking
Atlantic Mobile Banking
Atlantic Regional Federal Credit Union

Top reviews

Review

Great customer service. I’ve been recommending your bank to family and friends.

Response from developer

Thank you very much! We love when our members recommend us to family and friends.

Mobile deposit good, but could improve!

Great tool however the app doesn’t include a picture of the check deposit once it goes through. This would be great for users to track finances if making more then one check deposit that happens to be the same amount. For examble, if I deposit two $100 checks and one bounces or has any issue, it is unresolvable without a trip to the bank because it’s unclear which check has the hang up… unless the picture (or a portion of it) the user took during mobile deposit was included in the deposit details link already provided for each deposit.
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Response from developer

That's an excellent idea, thank you for sharing. You can always give us a call, use our secure messaging portal within the app, or use chat on our website instead of stopping by a branch!

One of the best mobile apps I’ve ever used

Easy convenient and secure, which means a lot to my family and I thank you Atlantic Federal credit !!!!!

Response from developer

Thank you for the awesome feedback! It's our pleasure.

Banking app

This app is so user friendly and is ver easy to navigate and read. I am a father to three kids and it makes it very easy to use when I am on the go and need to transfer money, or just see the accounts.

Response from developer

Wow! We are so happy to hear that our app is easy to navigate and read. Thank you so much for taking the time to leave us a review.

Rates

Makes it easier to know how much money I have in my account and my bills are coming

Response from developer

We love to hear feedback like this. Thank you for the five-stars!

Love the app, love the bank

I love this bank and this app. It’s great and I have it linked to my daughters account so I can easily add money in seconds

Response from developer

Thank you for the five-star review!

Snapshot isn’t current

I’m not sure how useful “snapshot” is when the numbers aren’t current. I’ll log in and the numbers will be off considerably because current transactions aren’t reflected on the snapshot page.

Response from developer

Hi there, that was a known bug with a previous version of the app, but has since been resolved. Please delete and redownload the app, which should fix the issue! If for some reason you continue to have trouble, please call us at 800.834.0432.

Review

Thank you for being there at my fingertips 😊

Response from developer

Thank you for taking the time to leave us a five star review!

To much security stuff slows down everything

To

Response from developer

Thank you for taking the time to provide feedback. As a financial institution, we prioritize the security of our members' information above all else. While we understand that our security protocols can sometimes seem cumbersome, please know that they are in place to keep your personal and financial data safe and secure.

Love AFCU app

Easy to use and very convenient!

Response from developer

Thank you for the five star Gigi!

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