Windsor Federal User Reviews

Windsor Federal

Windsor Federal Savings & Loan Association

Business

Finance

Top reviews

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Confirmation code

The customer service is excellent but the confirmation code a long time to process.

Gooddude9211

24 days ago

Response from developer

Thank you for the feedback. We’d like to get more information on the delay you experienced. Please give us a call at 8606888511 so we can work to improve our app for everyone!

Great Service

Windsor Federal has always been there for me. With people like Lori Marinone (sp) who seems to always catch anything suspicious on my account ,to the great customer service from the tellers. I would strongly recommend this bank.

don’t want to pick a name

3 months ago

Response from developer

Thank you soooo much for this amazing feedback! This makes our day and reinforces why we do what we do!

No Matter Where I am…

I am currently in Utah traveling south and was able to transfer money from one account to another to cover credit card debt!! Amazingly wonderful. Stress-free vacation!!! Thank you

FuFu52

4 months ago

Response from developer

Thank you for taking the time to provide your comments! We are happy to hear we were able to be there for you!

Quality

They’ve always gone above and Beyond to ensure satisfaction

uberGeoff

6 months ago

Response from developer

Thank you so much for the awesome review!

Banking and online

Love the customer service ( Bloomfield office ) online service is great also

KinjBinj

a year ago

Response from developer

Thank you for the great feedback!

Mobile app

Quicker than before, really easy to use!!!!!

MikenLin68

a year ago

Response from developer

We are so happy for the feedback!!

New Update is Aggravating

I thought the older version of the app was fine. I enjoyed the new Face ID feature. However, once I get out of that initial login screen, the entire app turns blank white. Yes, I have turned my phone on and off and it still does it even when I have service. It’s really inconvenient because I cannot check my balance as often as I’d like. I hope that this issue can get fixed.

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Kimbroli

2 years ago

Response from developer

We are so sorry to hear this. Please give us a call at 860-688-8511 so we can troubleshoot this issue with you!

Nice people

Very pleasant people to deal with

trevorcooper40

2 years ago

Response from developer

We aim to please! Thank you for the kind words!

Unable to lock my card

I lost my wallet and needed to lock my card. The page to do so wouldn’t load, so I’m not able to prevent any charges on my account

anah69331

3 years ago

Response from developer

We are sorry to hear that. Please know you can always call 860-688-8511 to have your card shut down. You can also restrict your card using the mobile app.

Face ID

I’m wondering if Face ID will ever be on here because most people have newer phones and not everyone had Touch ID.It’s anoying to type in my pass word once I close the app it would be so much easier with Face ID.

felox jjj

4 years ago

Response from developer

Thank you for your question! Face ID is now available for the app on phones that support it. Please call customer service and we can assist you in setting it up. 860-688-8511