UE | BOOM User Reviews

Logitech Inc.

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Doesn’t work!

Opened the app followed the connection instructions to the letter. App refuses to see it as connected and lets me do nothing… massive fail.

BeardyBena

2 days ago

Don’t bother getting the app

The speaker is good. Bluetooth works well. However, for some reason the battery stopped charging. Do you think there would be helpful troubleshooting in the app? Nope. Just ads and email phishing. Nothing actually helpful

Reviewer NN6

14 days ago

Why so loud?

Speakers are really good, I’ll use different UE products around 10 years… but… why that sound when turning on and connecting the speaker so loud??? For what?…. Can you do something with that, please? Just hate that…

Andriy Pyyyyyla

18 days ago

Response from developer

Hi Andriy, Thank you very much for reaching out. There is a feature in the app that will allow you to toggle speaker sounds on and off. If you have any questions, or if there is anything that we can help you with. Please feel free to reach out to us at https://support.logi.com/

Works with iOS 18

After finally getting my Megaboom 3 paired with a new iPhone 16. It’s back in use in my workshop. I would prefer better instructions, everything works smoothly once you figure out the right button to push.

Extensic

22 days ago

Response from developer

Hi Extensic, Sorry to hear about this hurdle. If your Megaboom 3 is working on other devices, but not your new phone. We may want to try a factory reset on your speaker. You would also want to make sure that your Megaboom 3's firmware is up to date. If you need help with any of this, please reach out to our support team. You can get ahold of us at support.logi.com. If you have already created a support ticket. Please let me know your ticket number, and I would be happy to look into it for you.

Allergic to iOS 18?

My Megaboom 3 worked great until I tried pairing it with an iPhone 16. It kept suggesting turning on the app (it was) and checking for a connection to the internet (there was). I’m looking forward to getting it connected eventually.

Extensic

25 days ago

Feature request

This app works well but I would really like Spotify added to the playlist as well as dark mode added

czsmola

a month ago

Half decent speakers, but atrocious support.

Don’t expect it to get any better now they’ve been bought by Logitech so will be selling my speakers at some point for the new Bose or Sonos.

My speakers don’t partyup properly and haven’t for ages. Constant crackling. No firmware updates. No update to make the app work on my iPhone 16 Pro. These guys are asleep at the wheel

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Munashe-Caleb

a month ago

Used to be good

This app and speaker ecosystem used to be good, but now none of my speakers are getting firmware updates to fix bugs. It’s frustrating having my speaker read the wrong battery level or shut off at random times even when the battery still has hours of runtime remaining.

Austin Zokian

a month ago

Response from developer

Hi Austin, Sorry to hear you are having issues with the app. if you haven't already, please reach out to Ultimate Ears support and we will be happy to assist in any issues you're seeing. You can reach out to us at support.logi.com.

Won’t connect

My phone connects to my boom 4 just fine. The app completely fails to connect though. If I’m playing music and then open up the app, the music stops but the app never detects the device.

Sktkejxnejej

2 months ago

Response from developer

Hi Sktkejxnejej, if you haven't already, please reach out to Ultimate Ears support and we will be happy to assist in any issues you're seeing. You can reach out to us at support.logi.com.