Leave a Review Experian Candidate RTW
Appalling
Bad interface, almost feels suspect on initial email request to download. Gets even worse when trying to use it, confusing clunky, stressful. Took almost dozen attempts to capture a picture it liked and to scan passport.
This needs a serious rethink, redesign, and testing given its serious purpose.Show lessRight to work
Simple app to use ,follow instructions phone app work togetherBad UX and customer support
Sent me to a dead end, customer support contacted me through their system which is a mess and couldn’t respond because it gave back an error. I had to contact them through email explaining this problem and they again responded through their broken system. Absolutely terrible experience, no help whatsoever.Show less