Subscription
Would not let me cancel my subscription and keeps taking my money. On Apple Store and google play does not show up in my subscriptions. When I go to manage subscription-in the app it has me log onto account and than just shows google play or Apple Store selections. Shows subscription is active on app still.
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Do NOT subscribe
I subscribed to the free trial and now I can’t cancel it. I click “manage subscription” and it literally links me to the “download our app” page on my browser. Either this is a scam or your developers made a critical error.
Response from developer
Hi, I hope you are well. We apologise that you have found your experience not as straight forward as you would have liked. I am pleased however that we managed to get this resolved for you via our support team here at MARCHON. Do always reach out with any issues in the future should you need any immediate assistance and email support@marchon.co.uk. Have a lovely rest of the week. Thanks Customer Support @MARCHON.
Marchon Training is the real deal
Fantastic app, great programming and the coaches are constantly pumping extra value into the app and the programming. Also coaches have been more than willing to answer any question I’ve had for them. In a world where everyone and their brother has a fitness app the Marchon team stands head and shoulders above everyone else.
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Absolutely GOATED
Best functional bodybuilding app I’ve seen. Insanely good programming.
Good but could be better for the price we pay
It would be really good if the video of the coach notes had like a screen recording and goes through the workout on his phone or something like that.
Would be nice to see visually which areas he is talking about.
Besides that I think is a good app, still early days I’ll give a full review after my first month.
Would be nice to see visually which areas he is talking about.
Besides that I think is a good app, still early days I’ll give a full review after my first month.
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Nutrition
App is Great but for the price I should not have a problem getting access to the nutrition part of the app.
The Training is Good, AppIs Glitchy and Service Mediocre
Signed up for a trial, which was extended to three months. It was in the small print so that’s fine, but you have no autonomy to cancel your membership through the app so be wary of that.
Also the app regularly crashes and fails to save metrics, making it difficult midworkout. I got to the point where I wrote it all down with pen and paper and would try to log my results later. The app
Is actually horrendous for bugs, one of the worst I’ve seen.
After I made a complaint about not having the autonomy to cancel my own membership in app, the team just cancelled it for me, even though they missed the point.
Also they terminated the membership early so I actually paid for time I wasn’t able to use.
Lastly, they can’t decide I pricing structure, it’s been all over the place. Up down and all around. Definitely not worth more than £30 a month with all the glitches and often times the video guidance isn’t available for movements or full days or it is and doesn’t match up.
Potential to be a great product one day, but today is not that day.
Also the app regularly crashes and fails to save metrics, making it difficult midworkout. I got to the point where I wrote it all down with pen and paper and would try to log my results later. The app
Is actually horrendous for bugs, one of the worst I’ve seen.
After I made a complaint about not having the autonomy to cancel my own membership in app, the team just cancelled it for me, even though they missed the point.
Also they terminated the membership early so I actually paid for time I wasn’t able to use.
Lastly, they can’t decide I pricing structure, it’s been all over the place. Up down and all around. Definitely not worth more than £30 a month with all the glitches and often times the video guidance isn’t available for movements or full days or it is and doesn’t match up.
Potential to be a great product one day, but today is not that day.
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Response from developer
Hey, thanks for the feedback and sorry the app didn't meet expectations. We're rapidly improving it so zero bugs occur. When your membership is canceled you will still have access to your plan for the remainder of the period. Please reach out to support to rectify this. Best, The MARCHON Team
$100 a month for this?
I signed up for a free month trial and quickly canceled up after realizing how bad and limited the app was. The customer service team is stating that my account is canceled but I’m in a “3 month commitment” and they’ve continued to charge my card. I literally canceled my account the next day so that’s not possible.
I wouldn’t be this upset but overall, this app is a complete rip off. The workout plans aren’t straight forward and if you want to switch plans, you have to contact customer service for them to change it for you. Why can’t I change these crappy plans on my own?
For $100 a month, you should have 15 different plans to choose from, nutritional recipes, a better UE, higher quality videos and descriptions, and the trainer’s personal cell phone number (joking but not joking).
Save your money and pay a personal trainer at your local gym.
I wouldn’t be this upset but overall, this app is a complete rip off. The workout plans aren’t straight forward and if you want to switch plans, you have to contact customer service for them to change it for you. Why can’t I change these crappy plans on my own?
For $100 a month, you should have 15 different plans to choose from, nutritional recipes, a better UE, higher quality videos and descriptions, and the trainer’s personal cell phone number (joking but not joking).
Save your money and pay a personal trainer at your local gym.
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MARCHON CAME CORRECT
The Marchon app leveled up my training. Love how this app is so aesthetic AND functional. Perfect for light training or for the competitive athlete, the Marchon programming is top tier training. My favorite function of this app is definitely the built in timer (not having to have multiple clocks!) and it’s amazing having quick access to the coaches. If I have any questions at all I can chat with them directly.
Can’t recommend this app enough, wether you are looking for a jump start to your fitness training or you are a seasoned competitive athlete—This app and the people behind it want you to succeed and are there for you every step of the way.
Can’t recommend this app enough, wether you are looking for a jump start to your fitness training or you are a seasoned competitive athlete—This app and the people behind it want you to succeed and are there for you every step of the way.
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Best fitness app I’ve used!
I’ve used a few fitness apps over the years, but this is by far the best I’ve come across! It’s easy to use, looks cool, the timers are a great addition, you can programme your own workouts, and there is a great chat feature as well. Really impressed, marchon setting the standard.
