So far, not impressed.
The app is completely broken. In addition, I tried to reach out to a member of the care team which is supposed to be easily accessible, but unfortunately, there is no live chat or phone options and they need at least 3 business days to respond because their member support is completely understaffed.
It’s not clear how I should go about importing my previous medical history, and it’s impossible to speak to a person. I’m beginning to wonder what they are doing with this $40 a month.
It’s not clear how I should go about importing my previous medical history, and it’s impossible to speak to a person. I’m beginning to wonder what they are doing with this $40 a month.
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Can’t sign up
There’s not option to create an account, only to sign in
Broken app
Gotta use the web browser.
Not a lot of “community”
I love the tutorials and seminars, but there is little to no “community.” There are like 2 spaces to chat in. There should be a teen space as well, since everyone in the chat seems to be older so I have no interest being involved in it. Having a discord for chatting and this app for educational purposes would be soooo much better.
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App doesn’t work
It’s impossible to login and they never answer messages about the app being broken. Overall kinda frustrating because the service is great otherwise. Really hope they fix the app ASAP!
App is horrible
The app needs to be updated/Fixed can’t even log in, don’t even really like using the web version but have no choice.
Log in issue?
I’ve tried over and over to log in but nothing seems to work no matter how much i try
App Broken
This app is broken but don’t let it stop you from using FOLX on their regular web platforms! Good healthcare, bad app.
App broken
This app doesn’t work, I get nothing but error 500 every single time I try to log in.
