Horrible Customer Service
Unsubscribed before 7 day trial, but it was unclear that BOTH accounts needed to unsubscribe and got charged. I reached out to customer service via their app and explained our situation. All we got is “it’s against policy and thank you for understanding”, which basically means “oh we’ll deal with it”. I asked for a supervisor/manager and all I got is “I understood your situation go contact Apple”. Horrible customer experience.
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This app works
I’ve been together with my girlfriend for the last nine months, and within two hours we have discussed our relationship like adults the past nine months, and have figured out our ups and downs within our relationship. We have worked out better ways to communicate and reassure each other we have also learned the most important part, how to love one another better how to communicate and how to be ourselves with each other and trust each other better
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Awful customer support
My phone broke and I had no access to my Apple subscriptions or apps. I could not cancel my trial until a few hours after it expired and $75 was taken out of my bank account. I messaged their support email multiple times over 3 days and received no response. I also submitted feedback through the app multiple times and still received no response or refund.
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Customer service doesn’t respond & free trial doesn’t work
Signed up for the free trial version of this app as my partner and I are seriously searching for something that can be a positive addition to our relationship where we’re able to be encouraged to learn more about one another and such . Well I can clearly see In my iTunes subscriptions that I am on the hook for their Premium sub but when I try to check out the premium content I am automatically prompted to their purchasing page suggesting I sign up for their monthly premium subscription. I tried to restore my purchase which it then pops up that I do not have any purchased content tied to my account on beloved. So I do their suggested message customer service … I send them what’s going on in a message and include a photo showing my iTunes account showing I’m signed up for the subscription and it’s been 3 days and counting and I’ve heard nothing back and my trial is due to expire on sep 27th: looks like I just get a wasted free trial . Lame . Deleting app
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Premium Didn’t Work
So I got a trial of the premium to see if it was worth the money (which I for sure thought so) and it worked for a little bit then I closed the app for about an hour and came back and my premium was gone! I don’t know what the problem is but I was looking forward to actually getting premium..
Response from developer
Hello, We are sorry for the problem you encountered. Please email us with the details of your account at support@lufianlabs.com. So that we can further investigate and resolve your issue. Thank you.
Good but not worth the price…
I recently got this app with my girlfriend and it was really fun at first, she had found it and I thought it would be a great way for us to connect though questions and fun games. It’s just the things that can actually make the app fun is everything under premium…if it was a $5 one time payment then it would be amazing! And I would recommend that. Because people want to look for a good app that’s worth the price. The lower the price the more people will buy. But $30 for two people yearly is just crazy. No one wants to buy something for an app that’s that expensive and it’s just games and little fun things for couples. I would definitely recommend this app, but definitely needs some improvements! Thanks for reading and have a lovely day! 💕
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Response from developer
Thank you so much for your support! We're thrilled to hear that you're enjoying our app. We offer a 7-day free trial service. If you have any questions, please email us at support@lufianlabs.com.
Question
Is this app good for people who are trying to develop a relationship and make sure they are the right people for each other and on the same page? me and my ex just had a baby together and I want to try and work it out with him but I want to make sure we are on the same page and work through things before I commit myself to him again.
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Response from developer
So glad to hear you're happy with our app! We value users like you. If there's anything we can improve, just let us know! Email: support@lufianlabs.com
I really love this guy service try him out his honest ❤️
We got different intents coming here to read for an app to track our partner's or friends so it's advisable to know the truth and not fall prey to evil ones. I have been in a long distance marriage because of the nature of my job, my husband cheated on me times without number but since I wasn't around to get him caught red handed in the act, I decided to hack his cell phone to get all the data activities on his device. I got in contact with this hacker hacktech04er@gmailcom through the head of the IT department in my workplace. According to him, after a long search on here he got to discover this genius and swift IT personnel, this guy is the best in the game right now. He shared me his contact info, after I got in contact with him, we made a deal and I paid him, his service is very affordable. I doubted the services at first but what I felt impossible became possible within hours, I got access to my husband phone activities, I don't know how he did it but it looked like a magic cause it was as if I had the phone in my palms. I got access to his location, Snapchat messages and videos, WhatsApp, Instagram, Facebook, call logs, video chat, text messages etc all in one swipe. I'm happy I got to discover the truth, knowing is better than self doubt. He is definitely the real deal, do not hesitate to reach out to him at hacktech04er@gmailcom for a perfect, quality and satisfactory spying and investigator services.
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A Lifesaver for Relationships!
My partner and I were going through a rough patch, and this app came to our rescue. It's a safe space for open communication without judgment. It's like a mediator that helps us understand each other better. Highly recommended!
Response from developer
Thank you for your positive feedback! We're delighted you're enjoying our app. Your support means a lot to us. If there's anything else you'd like to see, let us know!
Saved My Relationship!
I can't thank this app enough. It's like a therapist in your pocket. We've had some tough times, but this app helped us navigate through them. Every couple should give it a try!
