Sincerely User Reviews

Reviews Summary

Top reviews

Nasty People on the App

I liked the idea of this, as someone who struggles to open up to people. But I found a lot of the responses are really judgemental and nasty. I thought the whole premise of this app was to get support from strangers, not to have strangers make you feel worse about yourself. Not for me unfortunately. I really do hope I just got unlucky and had a handful of not so nice people. For those who really struggle with their mental health, this app could be very damaging.
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Triggers, Help, Not being able to Give

I beilve this apps helps people deeply. But after seeing a certain type of note today then looking it upโ€ฆ Im sorry to that family Im sorry to alot of people. I now try to spend my time helping people on here. if you need help this app can help, people will talk to you once the app lets them find you. Please dont give up Please please. It pains me to write this reveiw but all the others where good and I need s honest comminity, It can help but so etimes its too late. To those who are writing snd mot responding dont give up.

I hope they add features and a support team. I dont wanna be this way but i could make this app as a dev myself, and if I where make it id have people working to make sure I dont have to see another note another life. With a simple feature we coulda saved a life. I dknt know if this can be considered a reveiw or warning or message please take it as it is.
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Pay to Delete

I would like to delete a letter thatโ€™s triggering for me and is still getting responses and I have to pay for that???
Extortion. One star.

Update: After I did pay to delete, i found that my letters were not truly deleted because people kept being able to reply to them ( that letter is literally from 18 days ago whyyyy is it still available)

And also when you add people as friends, they get notified when you vent. I thought the friend option was just so you could do a back and forth with people not that they are now part of everything you post. Thatโ€™s not very anonymous.

So no. I would not recommend this app. The one star stays.
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Amazing app, still has some glitches though

I didnโ€™t think much going into the app, thought of it as another knock off of another knock off, but when using it after a couple of days I thought the whole concept was really helpful. Iโ€™ve used it for about two months, and while I did seem to not use it for some periods of time I really have found it helpful all this time. For that reason I wanna share some of the bugs, glitches, and potential missed opportunity with the app (I have the free version)

In the start, no problems, but after about a month or so I started having weird visual but also functional issues. Sometimes when I would log into the app the times would change, sometimes Iโ€™d be a day ahead or behind, letters worked the same way too. When I go back to my days with the reactions I have a hard time knowing what days I had my worsts and bests from, which to me is the biggest downside. Besides that I also think the way the conversation system is with friends can be a little wonky, but I also get that the app is mainly for sharing thoughts from various people about a situation.

These are just the main problems I had with the app and wanted to share them, a 4.7 rating is a very accurate rating of the app.
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Slow and need lots of adjustment for notifications and msg

I really like this app, but for me to pay nearly 10$ weekly i was expecting this to be faster. The msg section really bad, i cant get any notifications unless i check the chat box. Msg receiving slowly as well. Too slow, like if i chat with someone their msg would usually take nearly 5' to get to me, wasting a lot of time if you asked me. Hope this would get better.
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Response from developer

Thank you for your feedback on the "Sincerely" app. We appreciate your support and are sorry to hear about the issues you're facing with notifications and message speed. We are constantly working on improving these aspects to provide a better user experience. Your input is valuable to us, and we will strive to make the necessary adjustments to enhance the app's performance. If you have any further suggestions or encounter any bugs, please feel free to reach out to us at admin@sincerelyapp.ai. Thank you for your understanding. - The Sincerely Team

Doesnโ€™t work

It wonโ€™t let me continue when I choose my birthday. I have even contacted the support service and tried on other devices and differents email, but itโ€™s still the same.

Response from developer

Hi there, I'm sorry to hear about the issue you're facing with the app. We appreciate your efforts in reaching out to our support team. Please try uninstalling and reinstalling the app to see if that resolves the problem. If the issue persists, please contact us at admin@sincerelyapp.ai for further assistance. Thank you for your patience. Best regards, Paul

Sparks joy

Even just getting to reply to others makes me happy because I can spread random acts of kindness from my room as Iโ€™m dealing with bedrest.

App also has great options to let you choose what kind of topics youโ€™d like to reply to and includes options to filter out trigger words so yay to setting your own boundaries even while offering support.
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Just being honest here.

This app is nice and all but most people don't really care about your problem and they just wanna vent their own. Plus the app asks you to get a premium to LITERALLY DELETE YOUR OWN MESSAGE!! I think as a user, you should be allowed to at least delete your own message because you don't even know how many people it's gonna be sent to plus it DOESN'T WARN you about it. This really needs to be fixed because it is not right. Disappointing that you take in people's personal information and turn it against us. The app doesn't even provide an email for you to cancel the subscription or maybe idk where it is but when I googled it, it doesn't come up so this app sketchy. BE CAREFUL OUT THERE!!
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Response from developer

Dear user, Thank you for your feedback. We apologize for any inconvenience caused. We understand your concerns and will work on improving the app's functionality regarding message deletion. For any further assistance, please contact us at admin@sincerelyapp.ai. Best regards, Sincerely App Team

Not good but is in the same way

Itโ€™s not a good thing that u have to pay to be Able to write more to people I think there should take away the thing where u got to pay to be able to do more things and talk to more people

Response from developer

Thank you for your feedback on Sincerely. We understand your concern about the payment feature. We offer a free version with limited features to cover our operational costs. Your feedback is valuable to us as we strive to improve the app. If you have any further suggestions, feel free to contact us at admin@sincerelyapp.ai. Thank you for using Sincerely. - Sincerely Team

A really fantastic app

The only reason I gave 4 stars is the price is a very steep for a weekly subscription. Thereโ€™s alot of people out there with mental health issues that could benefit from this app.
Apart from that itโ€™s wonderful to be able to help others and offer advice and share stories. Itโ€™s my favorite part of the app.
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