No uodates
No longer compatible with signing in with Facebook. No updates to fix it either. Very disappointing
Won’t log you in correctly if you used a hidden email
I’m annoyed. I got signed out and when I attempted to log back in, it used my apple id and not the hidden email created when I first made an account. When I use my apple id all my purchases do not show up and on the sign in page the continue with apple button doesn’t give you the option to sign in using your hidden email. How in the world am I suppose to access all the content I purchased, is it just lost forever. There needs to be an option for you to manually sign in. The customer support in the app is also lacking. I ended up having to send an email but based on how long it seems to take for them to respond to reviews it may be several days before I hear back a response.
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Cancel my subscription
It’s the hardest thing to cancel a subscription. When you press click here or tap here to cancel it’s takes you to a chapter book. I want to cancel the subscription. Now.
Response from developer
Dear user, thank you for your support to our team by subscribing to our app. If you wanna unsubscribe it or stop the subscription for the time being, you'll need to do that in App Store or Apple Setting personally by following the guidance included in this link: https://support.apple.com/en-hk/HT202039 Hope this helps. For any other concerns, please send feedback in our app or to our official email address (contact@yepnovel.com). Our specialists will help handle it ASAP. Wish you have a great time while reading in YepNovel! :)