Liars
Thank you for taking the time to provide your feedback. We apologize for any inconvenience you may have experienced. Our app offers a free trial to allow users to explore its features, and we understand that the subscription model might not be suitable for everyone. We are constantly working on improving our app and its pricing models to cater to the needs of a wider audience.
Please note that we also offer different subscription plans, including more economical annual and lifetime options, which might be more in line with your expectations.
Response from developer
Hi CLEXAAA, We’re truly sorry to hear about your frustration. Over the past year, we’ve been actively working on expanding the free features and introducing more functionality for non-premium users. During this period, we’ve added Family Plans, which provide better value at a lower cost, and we’ve been testing extended free features with certain user groups to observe how they impact user satisfaction. This ongoing testing is part of our commitment to making the app better for everyone. In the future, we plan to expand the free functionality even further. However, we kindly ask for understanding that as a developer, we must ensure the app’s stability and continuous improvement. Premium plans help us maintain compatibility with a wide range of devices and keep enhancing the app. Your feedback is valuable to us, and we hope you’ll notice the improvements as we continue evolving. Thank you for sharing your thoughts!
Everything works
Response from developer
Hello Colgate 76, We’re sorry to hear about the trouble you’ve faced with volume control. Unfortunately, volume control isn't supported through TV sticks by default. This is a limitation of the TV stick's functionality and not something we can modify through our app, I'm afraid. To resolve this, we recommend connecting the app directly to your TV instead of the TV stick. This should enable a broader range of controls, including volume adjustments. If the issue persists or you have additional concerns, please reach out to us via the “Contact Us” option in the app or by emailing support@malbyapps.com. Providing details about your TV model will help us assist you more effectively.
Why it’s five stars
Response from developer
Hello Oscar Bentley, Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the app’s speed and versatility, especially with multiple connected devices. Knowing it’s making a difference in your experience really means a lot to us. Enjoy the seamless connections, and thank you for your support!
The remote is great except for the payment part
Response from developer
Hello RaRa. Babie, Thank you for your feedback, and we’re glad to hear you found the setup easy! We’re sorry for any inconvenience caused by the limitations of the free version of the app. We want to clarify that a subscription option allows us to continue improving the app and developing new features while maintaining the smooth experience. Nevertheless, we understand your concerns and appreciate your feedback. We’re taking your thoughts into consideration as we look for ways to enhance the free version experience in the future. Thank you for sharing your thoughts with us!
Tysm
Response from developer
Hello Fragile Listastic, Thank you so much for your review! We’re glad to hear you’re enjoying the app. Our team works hard to provide the best experience possible, and it’s wonderful to know that it’s resonating with you.
It’s a trick
Response from developer
Hi honest autistic, Thank you for your feedback! Please note that it’s entirely possible to use the app for free and enjoy most of the features—just close the premium plan offer to continue. Additionally, leaving a review can be skipped at any time. Premium plans help us not only improve the app but also ensure its compatibility with evolving TV platforms, so it continues to work smoothly over time. We’re grateful for your feedback and will work on making the free version more intuitive and easier to use. Your input is incredibly valuable—thank you for sharing it! If anything isn’t working as described, feel free to contact us at support@malbyapps.com, and we’ll gladly assist.
Bait and Switch
Response from developer
Hello AayushBhatia06, We’re truly sorry for the inconvenience with your lifetime access disappearing. We understand how frustrating it must be, especially after making a lifetime purchase. Rest assured, lifetime purchases should remain accessible as long as you’re signed in with the same Apple ID used for the original purchase. Sometimes, reinstalling the app, changing your Apple ID, or updating your App Store region can cause the purchase to reset. To restore your access, please try the following steps: 1. Make sure you’re signed in with the Apple ID used for the original purchase. 2. In our app, navigate to the "Settings" tab and tap "Restore Purchases." This should automatically restore your access. If these steps don’t resolve the issue, please don’t hesitate to reach out through the "Contact Us" option in the app or email us directly at support@malbyapps.com. We’re here to help and will gladly work with you to get this sorted. Thank you for bringing it to our attention!
Works great watch the cost
Worked on my Sharp TV from 4 years ago
Response from developer
Hello SirMETA, We're delighted to know the app worked so well with your Sharp TV! From what we understand, you've opted for the lifetime package, so rest assured there are no further charges. It’s fantastic to hear the app is running smoothly for you, and we truly appreciate your support!
Super app
Response from developer
Hello ajj777, Thank you so much for your wonderful feedback! We're absolutely delighted to hear that our app met your needs and that you had such a seamless experience connecting and using it. Knowing that our app made a difference, especially after trying several others, means the world to us. Your kind words are truly motivating and push us to keep working hard to improve the app and provide the best experience possible for our users. We genuinely appreciate your support and your recommendation!
Nice
Response from developer
Hello Sailhai, Thank you for your kind words! We're delighted to know you're enjoying our app. Your support truly inspires us to keep making improvements. Wishing you a fantastic day!
