Great customer service!
The app had a little glitch when I was setting up my account. Ryan went above and beyond to help me. I have since used the app with zero problems. So much easier than hanging on to all those receipts!Missouri Woman
Minor issues
When entering an address the number pad should automatically come up. Same street names, it only capitalizes the first name not the second. Same for when you enter a city that has 2 names, only the first is capitalized..
When you enter the same gas station, no auto fill. Like I said, little things that are easy to fix.Barnhart Bob
Developer Response
Hey there, When you enter the same gas station, you can either have the app automatically read the information for you by toggling the "Analyze my receipt for me" option to on. If you prefer not to have your receipt automatically read, there is a dropdown of Frequent Stations you can select from to automatically populate the gas station each time. So you have plenty of options. I'd love to hear more about the capitalization issues you're experiencing, as this is completely new to me. Please email me at herdmap1@gmail.com to discuss the issue further, and I will try to fix it for you. You can also contact us directly by clicking your profile and then selecting Send Feedback. Thank you for using the app!Good
It’s a good app but would be better if he didn’t take 20%.PapaRod2011
Photos don’t always work
I take the picture of my receipt but the app doesn’t work until I have to put it in manuallyChief Greever
Developer Response
Make sure the toggle switch that says "Analyze my receipt for me" is on. When you take a picture A.I. will pull all the information it can from the receipt to reduce typing. Please contact us at herdmap1@gmail.com for helpInconvenient
Filling out all the info on every single fuel purchase is insane. This is 2023. It shouldn’t be this difficult to get the refund.M Hahn 87
Developer Response
Hey there, you do not need to fill out the information on every single fuel purchase. When you click the "add receipt" button, there is a switch you can flip to "Analyze my receipt for me". When you take a picture A.I. will pull all the information it can from the receipt to reduce typing. Also, every receipt uploaded has the gas station tracked. If you go to that gas station a lot, it will populate in the Favorite stations dropdown when you add a receipt. You can click the station to quick enter in the information. Very simple to use. Please contact us at herdmap1@gmail.com for helpDoes not work
Does not work. Waste of time.Kimmbberly
Developer Response
Hey Kimmbberly, apologies that you could not get the app to work. Our app is working and has no known issues. We would love to hear what issues you were experiencing and fix them. Please contact us at herdmap1@gmail.comEasy to use and great deal!
I would’ve never known that this tax refund was ever a thing without this app. It’s super easy to use and I get cash back that I never need I could… it’s great!Greb816
Easy way to get my money back!
I was so thankful this app came out to help me get my gas tax back. The state really makes you jump through hoops to claim it, but this app streamlines the process and makes it simple!!!STL Cardnials fan
Love it!
Great design, easy to use. Takes a tedious government process and streamlines it to get me money back! Can’t beat thatHerdmap
Must have
Super easy to use. Helped me get my money back from the state I would've never had time to get on my own.Sippy so drippy
