Lexmark User Reviews

Lexmark

Lexmark International, Inc.

Utilities

Productivity

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Does not support new printer

I have a 3 year old printer that the app no longer supports. This is a garbage company.

Heifhegdjksgdudiwhd

3 months ago

BAD

Just BAD in every simple thing

Printer Guru

8 months ago

Response from developer

Thank you for your feedback. Could you please send us more information about your issue? You can contact us at mobileappsfeedback@lexmark.com. We'll be happy to look at this for you. Thank you.

Scanner button closes the app

Scanner button closes the app.
I have allowed the camera and full access to my photos.
No way of making it work.
My printer is MX431 dn

JAGarnie

9 months ago

Response from developer

Thank you for your feedback. We are sorry that this has been your experience. We believe we have resolved your issue with our latest release. Try our latest release and if you are still having issues, please let us know @ mobileappsfeedback@lexmark.com with details so that we can help. Thank you.

Works great to manage printer

Works great to manage printer however there an issue with the option in the app that should allow you to take a picture and print it, unfortunately even after uninstalling and reinstalling the app crashes when clicking on the scan button

s_b_1

10 months ago

Response from developer

Useless App

This app is useless. When I tried to get it to connect to the printer it was looking for the wrong printer WiFi address, and there doesn’t seem to be any way to change the WIFI address to the one on the printer. Then I tried scanning the QR code, and after saying it recognised the WR code, the app wouldn’t proceed any further with the set up. I then set up the printer on my WiFi network manually, then asked the app to find the printer, which it now did, but when I tried to add the printer to the app it won’t add it, and just seems stuck on trying to add it. Pretty hopeless

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Gaz 12

10 months ago

Response from developer

Thank you for your feedback. We are sorry that this has been your experience. Please make sure your printer is a supported printer. For a complete list of supported printers, see the compatible printer models in the 'Set Up Printer dialog. Feel free to contact us at mobileappsfeedback@lexmark.com with details so that we can help. Thank you.

Easy setup

This app made it easy to connect the printer to my wifi network. I can now easily see the status of my printer and perform simple device functions. The ability to register and option to subscribe to toner are a plus.

DattiloFury