Leave a Review Ouno App
Always top notch service from drivers
OUNO by far has provided a better premium service than any other competitors - drivers are always polite, patient with any delays and the cars are great. A little pricey sometimes but otherwise can’t fault it.disappointed!!
I recently made an account on ouno after finding out about ouno on instagram. Made my first booking and they keep cancelling. I try again a different day to find out they have cancelled again with no reason.
Sooner or later i find out i have got logged out of the app and been told to contact customer service. i contacted them explaining what happened and they hang up the phone.
Terrible app!! would not recommendShow lessExtremely Disappointed with OUNO App
I'm giving the OUNO App a one-star rating due to its misleading pricing and poor customer service. The app promised a flat rate for a taxi service, but I ended up being charged an exorbitant waiting fee that was never mentioned during booking or when I called to clarify service. Efforts to resolve this with their customer service were futile, as they were unresponsive and unhelpful when finally reached.
This experience was both frustrating and costly, and the lack of transparency within the app is unacceptable. I advise others to be wary of using this service, I will not use Ouno again and have disputed the charges as they breached the Consumer Rights Act 2015 with a lack of transparency, misleading information and unfair terms.Show lessFab, fab fab!
The fab app that can get you anywhere quickly. There’s a number of big names cough Uber who aren’t as great as these guys! Absolutely glad to have the app and they’re amazing last minute too!Best Car Service Around
This is the best car service I’ve used. Always on time or early for pick up. Drivers are attentive and always polite. Why would you use anything else!Best taxi app around
Unlike other taxi apps, I felt welcomed, safe and at ease throughout my entire journey. The level of service is amazing! I couldn’t recommend higher.5 star
Would highly recommend, service was spot on, driver was extremely friendly, very quick, no waiting around and the journey was so comfortable! Will definitely be using Ouno from now on!Absolutely brilliant
Ouno is different class to any other chauffeur/ driving service I have used. I highly recommend them for clients or friends/ family for any event.Fantastic Service
I have been using Ouno for a few months now and they have always been very courteous drivers. Always arrive on time and when dropping me home they will wait until I get in my door. It will be a weight off my mind on the run up to Christmas having drivers that I know won’t let me down.5 star service every time
It is so nice to finally have a car service that is reliable, clean, professional and safe every single ride. There is no guessing what type of driver or car will turn up like other apps. I’ve used this app so many times and have not once had a less than excellent experience. A real game changer and a service I will continue to use.Show less