Problem fixed. Hope you guys keep working hard to make this beautiful application much better.
With Kindest Regards-BR
Developer Response
Hello there, We apologize for the inconvenience you're experiencing with accessing the settings in water now. We're committed to resolving this issue promptly. To help us resolve this issue more efficiently, please use the in-app feedback option to report the problem. This will allow us to gather relevant technical information and address the issue promptly. We appreciate your patience and understanding as we work to resolve this.I got the lifetime version of this and yet every time I open it, it pops up asks me to purchase again. I have to click restore every time. And I’ve thought about uninstalling it because it’s a pain in the butt and I hate pop ups.
I’ll just leave this review here and if it’s not addressed I’ll uninstall and change the stars to 1.
Developer Response
Hello there,
We apologize for the inconvenience caused by the recurring purchase prompt. We understand how frustrating this can be.
To resolve this issue, please try the following steps:
Check App Store Purchases: Ensure that your lifetime purchase for water now is listed in your purchase history on the App Store.
Restart Your Device: Sometimes, a simple restart can resolve app-related issues.
We are committed to providing a seamless user experience. Please let us know if these steps don't resolve the issue, and we'll do our best to assist you further.
Thank you for your patience and understanding.I just started using this app and I like it. However, I’m still trying to figure out how to edit entries and stop the request for rating/feedback from popping up every single time you try to make an entry. It’s annoying!
Developer Response
Hello there,
Thank you for your positive feedback on Water Now! We're glad to hear that you're finding it helpful.
Regarding your suggestions, we've recently updated the app to address your concerns. You should now be able to edit entries more easily.
Please let us know if you continue to encounter any issues or have further suggestions for improvement. Your feedback is invaluable to us as we strive to enhance the user experience.
Thank you again for your support!1
Developer Response
您好！感谢您的宝贵建议。我们正在积极考虑增加中文界面，以更好地服务广大中文用户。我们会尽快将您的需求反馈给我们的开发团队。
Hello! Thank you for your valuable suggestion. We are actively considering adding a Chinese interface to better serve our Chinese users. We will feed your needs back to our development team as soon as possible.Tried to send a feedback but it got bounced back. I added new drinks many times, but it never works. It doesn’t show and keeps on disappearing. Otherwise, I really like the idea.
Developer Response
Hello there, We apologize for the inconvenience you've encountered with adding new drinks in Water Now. We're committed to resolving this issue promptly.
To help us resolve this issue more efficiently, please use the in-app feedback option to report the problem. This will allow us to gather relevant technical information and address the issue promptly.
We appreciate your patience and understanding as we work to resolve this.Don’t waste your time and money if you don’t like getting aggravated. This app fails at the basics. You can’t close the app without adding to drink total. Don’t know who’s math does 6 oz plus 6 oz add to 13 oz. Adding and switching between fluid types is almost a puzzle. Sometimes you can switch sometimes not so much.
Developer Response
Hello there,
We appreciate your feedback and apologize for the frustration you've experienced with Water Now. Your feedback is crucial to us as we strive to improve the app.
We understand that a smooth user experience is essential. We're committed to addressing issues and making Water Now a more enjoyable and user-friendly app.
Thank you for your patience and understanding.I meet all of the system requirements for this app. Regardless of what I do, I get no response from tapping the settings gear wheel at the top of the screen on the right side. Very frustrating.
Developer Response
Hello there, We apologize for the inconvenience you're experiencing with accessing the settings in water now. We're committed to resolving this issue promptly.
To help us resolve this issue more efficiently, please use the in-app feedback option to report the problem. This will allow us to gather relevant technical information and address the issue promptly.
We appreciate your patience and understanding as we work to resolve this.Every time you submit your water intake it asks me to review. Rating might be higher if you’d ask once and leave people alone.
Developer Response
Hello there, We apologize for the frequent review prompts. We understand that this can be intrusive. Regarding your suggestions, we've recently updated the app to address your concerns. Thank you for your understanding and continued support.Even though I’ve added tea and orange juice as favourites and quit the app which is usually required for changes to take effect. I’m only able to add water. Please help.
Developer Response
Hello there, We apologize for the inconvenience you're experiencing with adding new beverages to your favorites list. We're committed to resolving this issue promptly. To help us resolve this issue more efficiently, please use the in-app feedback option to report the problem. This will allow us to gather relevant technical information and address the issue promptly. We appreciate your patience and understanding as we work to address this issue.I wanted to like this. It’s a bit clunky. For one thing you can’t change the setting from milliliters to ounces.
Developer Response
Hello there, We apologize for the inconvenience you're experiencing difficulties to change the unit of measurement. You can easily change the unit of measurement in Water Now from milliliters to ounces.
First, let's go to the settings menu. Tap on the settings button located top right corner. Once you're in settings, tap on the 'Units' option. Here, you can select your preferred unit. To change from milliliters to ounces, simply tap on 'Oz’.
That's it! Your unit of measurement has now been changed to ounces. You can now track your water intake in ounces.
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