Leave a Review VinFast
Good experience so far
No issues yet. Expecting some growing pains for the new vehicles and app, but not a reason to give low stars. So far so good.UnclePaulie1976
Tại sao tôi không kiểm tra đơn hàng được
Tôi không thể kiểm tra đơn hàng của mình được. Đã xóa đi tải lại nhiều lần vẫn không được. Nó không có giỏ hàngThích giàu
App works minimally
I was happy to be driving a Vinfast but soon learned their app isn’t great. The remote is clunky, the onboard software is laggy, and connection to a vinfast home charger is problematic. Customer support is also lacking. Why there are so many issues when a company is trying to win over new and potentially long-term customers in the luxury EV market is beyond me. Get it right, Vinfast!Show lessG_sap200
Bugs Bugs Bugs
Vinfast is suffering the same growing pains as ever other Start Up car manufacturer.
How Vinfast could show the world they are a serious player is by investing much more into their software design, repair and implementation. Once the product is made, we, the purchasing public can only decide if the vehicle is worthy of our support and praise is by the things that we interact with daily, the software.
This app has all the right potential, but very slow refreshes, fixes, or newer versions. You have a window of implied support as s newer company in the Americas. Don’t waste it, don’t squander our patience.
Show us by communicating better, more often, and with details. We are consumers who have chosen to be your customers with our hard earned dollars. Show us you are worthy…….Show lessLAGaffer
Lack of features. Rich in bugs
Please guys,
Get the basic right.
Climate control need to work reliably.
Lock or unlock also need to work reliably. Can we have a status on whether the car is locked or not?
Start the car remotely?
Watch videos from the car directly from the app?
Indicating whether the car has start or not?
Etc.
Please there are more works and important things to work on instead of rolling out the update like adding “how many trees you have grow” like the recent update in the Vietnamese store version.Show lessPhuongpham.mrbu
Great Potential Marred by Unreliable App Experience
I was really excited about my VinFast car, feeling it's quite underrated given all the features it offers. However, I've been consistently disappointed with the app's reliability. It fails to respond 9 times out of 10, whether I'm trying to open the doors, use the flash or horn, or even control the climate. This is a stark contrast to my experiences with the apps for my previous vehicles, a 2018 Mercedes and a 2020 Jeep, which were always dependable and made me feel confident in their functionality. With the VinFast app, it's as if it barely exists. I've attempted to troubleshoot by un-syncing and re-syncing my phone, ensuring the car is connected to WiFi, but nothing seems to work. This aspect definitely needs improvement.Show lessMoeQaffaf
Thương hiệu Việt mà ko có ngôn ngữ tiếng Việt
Thương hiệu Việt mà ko có ngôn ngữ tiếng Việt,bó tay...!!!😏😏😏dhdjđjsgsj
Several bugs, lagging UX, needs more smart functions
Climate control failed 9/10 times I tried it: first it showed “process takes longer than usual, please wait” then it showe “technical issue” error or “please close sunroof”
Trip history never returns any data.
Service schedule has bug, appointment time changes to current time of my phone every time I view the appointment, no options to schedule for mobile service.
Lagging UXs on several screens.Show lessWbiS2002
Good
Works good just needs more app updates like bugs and features and connection to vehicle faster cause it takes 10 seconds to open my VF8 from the appgghahms
Let’s Go VinFast United States!
Let’s dominate the electric vehicle market!Brian Vizconde
