My kid can’t even play
Response from developer
Hi Adel, Thank you for the review. We would be happy to learn more about your experience in our app in order to improve it. Please get in touch with us at info@bimiboo.net.
Paid for app now locked
Response from developer
Dear Customer, Thank you for the review. We’re so sorry for the inconvenience you have encountered with the app. Please follow these instructions in order to restore your IAP (in-app purchase): 1) Set up the same Apple ID from which the purchase was performed on the device. 2) Download (!) the app with the above-mentioned account. 3) Turn ON your internet connection before app launch. 4) Launch the app and tap the "restore purchases" button that is mainly located on the main menu. If the problem arises, please get in touch with us at info@bimiboo.net, and provide us with a screenshot from your order history illustrating the purchased product and a screenshot of the main screen of the app you are trying to restore. We'll do our best to resolve this for you.
My little bro loves this
Response from developer
Hi! Thank you for the review. We highly appreciate your feedback and we will take it into consideration.
Disappointing
Response from developer
Dear Customer, Thank you for sharing your experience. We're sorry to hear that you found the app disappointing. We understand your concern about the pricing, but we do believe that the features and benefits that our app provides are worth the investment as we continuously improve its functionality and content to ensure that it meets our little users' needs. If you have any other feedback, please let us know at info@bimiboo.net.
I love this game
E
Response from developer
Hi there! Thank you for the review. We value your desire for additional content, but we do believe that the features and benefits that our app provides are worth the investment as we continuously improve its functionality and content to ensure that it meets our little users' needs.
Disappointing
Response from developer
Dear Customer, Thank you for bringing this to our attention. We’re so sorry for the inconvenience you have encountered with our cooking app. Please kindly follow these instructions in order to restore your IAP (in-app purchase): 1) Set up the account from which the purchase was performed on the device. 2) Download (!) the app with the above-mentioned account. 3) Turn ON your internet connection before app launch. 4) Launch the app and tap the "restore purchases" button that is mainly located on the main menu. If the problem arises, please get in touch with us at info@bimiboo.net, so that we can further assist you. Note: We, as developers, do not process payments and are not able to manage them. Please follow the store's refund policy and contact the App Store support team with refund related questions.
I don’t like that it needs money
Response from developer
Dear Customer, Thank you for your interest in our drawing games. We'd like to sincerely assure you that we have taken great care to price our products fairly and transparently, as supporting ongoing development and providing extra content requires significant resources. Additionally, you have the opportunity to play at no cost to assess whether the app justifies the investment.
Colorear
Response from developer
Estimado cliente, estamos encantados de saber que tuvo una experiencia de dibujo agradable con nuestra aplicación educativa y divertida!
Bugged
For $30 I would expect better. Will be asking for a refund on the apple app page
Response from developer
Dear Whitney, Thank you for letting us know. We're so sorry for the inconvenience caused :( Please reinstall the app to address the issue. If the problem persists, kindly reach out to us directly at info@bimiboo.net and provide details about your device's model name and its operating system version. We'll promptly investigate and take appropriate steps to resolve it. Your cooperation will be much appreciated!
