Unsolved Case User Reviews

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  • Crashes

    It crashes during a mini game in boiler room

    Developer Response

    Hello! Thank you for your review. We are sorry that you encountered this issue while playing our hidden object adventure game. Please share it with our specialists at support.dominigames.com and try to include as much detail as possible. We appreciate your help in making our mystery puzzle quest better.
  • Crashes

    The game crashes after I solve the mini game in the broiler room. Uninstalling and reinstalling the game does not help. The update did not help.

    Developer Response

    Hello! We appreciate your feedback and will keep working hard on our hidden object games! You can contact us at support.dominigames.com if you have any issues. We will be happy to help.
  • Yet another Domini Games app not fit for purpose

    This game has a fatal flaw in that whenever you try to complete the door puzzle at the beginning of the steel mill where you have been locked up, the game crashes as you reach the solution. This is a regular occurrence with games put out by Domini and although I realise they are free 2 play surely it is in the game’s developers interest to make sure its games are playable. But as so often the case with Domini they punt out their games as fast as they can with, what seems to me, the barest minimum of quality assessment and assurance.
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  • A Terrible game

    I normally enjoy the games from this source but avoid this one like the plague. The first few mini games make no sense. Delete!

    Developer Response

    Hello! We are sorry for the inconvenience. Please write to our support team at support.dominigames.com so they could help you resolve your issue with our hidden object puzzle game. Please describe the problem in as much detail as possible and attach screenshots, if you can. This is going to greatly help them find and fix the issue quicker.
  • Bugs

    The game has great graphics and details. The puzzles have been fun. I’m quite far into the game doing the locked room spinner puzzle and it boots me out of the game. I’ve tried several times, boots me out. A friend is playing too, does the same for them. We can’t get past this. It’s been out long enough that bugs and glitches should have patches
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    Developer Response

    Hello! We appreciate your feedback and will keep working hard on our hidden object games! You can contact us at support.dominigames.com if you have any issues. We will be happy to help.
  • Stuck

    One puzzle turns off the game when you solve it- the one where you have to get a certain number of each symbol in 3 circles. After numerous tries, I am deleting this game.

    Developer Response

    Hello! We appreciate your feedback and will keep working hard on our hidden object games! You can contact us at support.dominigames.com if you have any issues. We will be happy to help.
  • Played better ones

    I really dislike in the conversations where you have to decide to buy coins or rubies to get a better answer.

    Developer Response

    Hello! Thank you for helping us to make our hidden object game better! We will definitely take into account your request in the future. We wish you a good time!
  • Unplayable

    Constantly crashes the moment I finish the spinner puzzle. Delete.

    Developer Response

    Hello! Thank you for your review. We are sorry that you encountered this issue while playing our hidden object adventure game. Please share it with our specialists at support.dominigames.com and try to include as much detail as possible. We appreciate your help in making our mystery puzzle quest better.
  • Glitch near beginning

    When the spinner puzzle (set the spinners so the correct number of symbols is displayed) is solved the game immediately crashes - was enjoying it to that point🙁

    Developer Response

    Hello! We are sorry that you experienced this issue with our hidden object mystery game. Please write to our support team at support.dominigames.com. Describe the problem step by step (what happens, where it happens, what buttons you click, etc.) and attach screenshots, if possible. Our specialists will be happy to help you.
  • so far

    so far it’s not bad but it crashes during a mini game and i can’t go any further

    Developer Response

    Hello! We are sorry for the inconvenience. Please write to our support team at support.dominigames.com so they could help you resolve your issue with our hidden object puzzle game. Please describe the problem in as much detail as possible and attach screenshots, if you can. This is going to greatly help them find and fix the issue quicker.

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