TokenPocket User Reviews

Top reviews

tp wallet, very easy to use.

I have used this wallet for several years. I still like this tp, which is simple and convenient, and also suitable for newcomers. Thumbs up! ! ! !

Response from developer

Thank you for your recognition and support of TokenPocket! We will continue to strive to provide you with better services. If you encounter any issues during use, please feel free to contact us at our customer service email: service@tokenpocket.pro.

Critical review

Invested in TP. Noticed previous post I made about them making it difficult to withdraw my money has disappeared. I see other posts about people not able to get there funds withdrawn out of TP account. Please if it’s in TP account make it easy for the investor to withdraw their funds regardless of VIP status. 2 times I try, was warned or my account will be frozen. Now my money is stuck in TP account.
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Response from developer

In normal use, assets in the wallet are typically stored on the blockchain, and users manage them through their private keys. However, if you access a third-party malicious platform and transfer your assets to the platform's address, the control over your assets will no longer belong to you. If the platform is risky, your assets may not be retrievable. Additionally, the DApp you are using is not a partnered or developed DApp of TokenPocket, and therefore we are unable to assist you in contacting the platform or recovering your assets. To ensure the safety of your assets, please exercise caution and avoid transferring assets to untrusted third-party platforms.

nice nice

A most friendly, comprehensive, open and conscientious wallet! Everyone remember that the mnemonic is our lifeblood. I use it myself and have used it safely for several years. I also hope that you will not lose your assets again. I sincerely recommend everyone to use it!!!

tp wallet is very nice

really like this multi-chain wallet. I didn't expect it to support so many public chain wallets such as EOS, Bitcoin, Ethereum, IOST, TRON, BINANCE, BOS, Cosmos, etc. I have been using the services of EOS, EHT, and BTC. It is very easy to use. Thanks to the volunteers for their answers, especially the Frog volunteers!
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Response from developer

Thank you for your recognition and support of TokenPocket! We will continue to strive to provide you with better services. If you encounter any issues during use, please feel free to contact us at our customer service email: service@tokenpocket.pro.

How to reset my wallet password?

There’s no way I can reset the password for the wallet if I forget it, can it be solved?

Response from developer

Resetting the password in the wallet is not supported yet, so you need to do the following: 1. First, you backed up the private key mnemonic, open the wallet, the first icon in the upper right corner, click Add Wallet, select the wallet's public chain and use the private key mnemonic to import the wallet. If the prompt is [Wallet Already Exists], it means that the backed up private key mnemonic is correct. 2. If it is correct, then you can delete the wallet. All passwords in TokenPocket are the same, so if you forget the password now, then you may have only imported one address for use. If you have imported multiple addresses, you need to repeat the verification process in the first step. 3. Delete the wallet, then re-download TokenPocket through the App Store, and use the private key or mnemonic to import it into the wallet to set the password and use it. If there are multiple addresses to import, just import them multiple times.

tp good

It is concise and clear, the operation process is convenient and fast, and it is much easier to use than other wallets. I like it very much and give a thumbs up to Xiaoba Volunteer.

Response from developer

Thank you for your recognition and support of TokenPocket! We will continue to strive to provide you with better services. If you encounter any issues during use, please feel free to contact us at our customer service email: service@tokenpocket.pro.

Tax Fees Regulation?

I don’t understand why you have to pay Tax upfront in order for you to do the withdrawal funds from your account? There is no law in America that you have to pay Tax upfront, Tax should be deducted from your account balances. I contact customer service and they told me the platform policy just changed it on August 1st. I would like to know why we did not received any notification ahead of time and also why we can’t deducted the tax from our account balance?
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Response from developer

TokenPocket is a decentralized wallet, and withdrawing funds from a decentralized wallet does not incur any tax. Your cryptocurrency assets are stored on the blockchain, not within TokenPocket itself. Therefore, TokenPocket cannot charge you any tax fees. We suspect that you may have encountered withdrawal restrictions while using an unlisted DApp through the TokenPocket DApp browser. If this is the case, please contact the DApp team directly. The DApp browser functions similarly to using Chrome to visit Amazon and make a purchase, and for any post-purchase issues, you should contact Amazon, not Chrome. Based on your description, the project you are involved in seems risky. Please be cautious about investment risks. If possible, let us know which DApp or project is prompting a tax charge. If you have any other questions or encounter any issues, you can reach us via the support email service@tokenpocket.pro, providing a detailed description of your situation. This will help us analyze the cause and provide the necessary assistance.

喜欢

方便好用👍👍

客服务很好

我在操作过程中出现点问题,客服全程很有耐心帮我处理解决问题客服服务很好,全程一直在帮助我解决问题,值得信任很好平台客服服务很好很有耐心👍👍👍

非常好用,用上不错

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